Mortgage Loan Officer Administrative Associate
2 weeks ago
We are looking for a dedicated professional to become a vital part of our esteemed team as a Mortgage Loan Officer Assistant. This position demands a distinctive blend of sales acumen and customer service expertise, alongside the capability to oversee loan files in detail. Strong communication skills are essential for nurturing relationships that foster future business growth. If you have a keen eye for detail, a commitment to thoroughness, and a passion for delivering exceptional customer service, we invite you to explore this opportunity.
Required: Loan Officer License
Compensation:$42,000 plus bonuses
Key Responsibilities:- Respond to customer and internal inquiries to facilitate seamless transactions and provide exemplary service
- Manage phone calls, coordinate appointments, and deliver administrative assistance as needed
- Examine loan package documents for precision and alert the loan officer or originator of any inconsistencies
- Gather and organize critical loan documentation for verification and underwriting, including loan files, credit reports, and other mortgage application materials
- Serve as the primary liaison and intermediary between clients, branch management, and assigned loan originators, conducting meetings to align on follow-up actions
- Proficiency in MS Office is essential; experience with CRM, MLS, DU, and proprietary mortgage software is a plus
- NMLS license is desirable but not mandatory
- At least 2-3 years of experience in a professional office environment, ideally in an administrative or mortgage support role
- A college degree in finance or banking is advantageous; a high school diploma is mandatory
- Familiarity with various loan financing options such as conventional, FHA, VA, adjustable/fixed, and commercial loans is beneficial
Efinity Mortgage is committed to empowering individuals to pursue their passions in life. Our guiding principles include:
- Complete Transparency
- Streamlining the process
- Integrity in all our actions
- Innovating impactful solutions
- Living life to the fullest
- Achieving long-term success together
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