Ford Sales BDC Coordinator

3 days ago


Haverhill, Massachusetts, United States AutoFair Automotive Group Full time
Job Opportunity

We are seeking a highly motivated and customer-focused Sales BDC Appointment Coordinator to join our team at AutoFair Automotive Group. As a Sales BDC Appointment Coordinator, you will play a critical role in establishing follow-up with sales appointments, greeting opportunities, and providing pre-set proposals.

Key Responsibilities:

  • Answer customer calls and establish follow-up with sales appointments
  • Greet opportunities and provide pre-set proposals
  • Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates
  • Provide customers with initial product information and direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management
  • Utilize CRM tracking system daily

Requirements:

  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Strong computer skills
  • Willing to submit to a pre-employment background check and drug screen

AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.

AutoFair Automotive Group offers opportunities with the following brands:

Ford - Honda - Hyundai - Genesis - Nissan - Subaru - Toyota - Volkswagen

AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote, and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Posted by ApplicantPro
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