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Customer Service Representative

2 months ago

Westfield, Indiana, United States GetGo Café + Market Full time

**Job Summary**

As a Night Store Team Member at GetGo Café + Market, you will play a vital role in exceeding customer needs and expectations by providing efficient, accurate, and pleasant check-out service and shopping assistance. Your primary responsibility will be to maintain a safe and clean environment for customers and team members alike.

**Key Responsibilities:**

  • Maintain safety as the top priority in all aspects of your work, ensuring the well-being of team members, customers, and products.
  • Ring up customers' orders by scanning products or punching prices into the register according to established company policies and procedures.
  • Finalize sales and collect payments by totaling orders and accepting tender from customers.
  • Block and straighten shelves as needed to maintain a visually appealing store environment.
  • Assist with light stocking duties and inform management of any out-of-stock items.
  • Move misplaced items to their proper location to ensure a seamless shopping experience.
  • Alertly watch customers at pumps to prevent drive-offs, unsafe misuse of gasoline containers, or placement and pumping multiple cars within the same transaction.
  • Maintain cleanliness of equipment, counter areas, floors, restrooms, exterior pump areas, and other high-traffic zones to ensure safety and sanitation regulations are met.
  • Know and follow all state and local laws regarding cigarette sales.
  • Assist other store team members in maintaining security in the store.
  • Know and follow all coupon-handling procedures.
  • Understand how to sell lottery tickets and gift cards.
  • Assist in the kitchen area as needed.

**About GetGo Café + Market**

GetGo Café + Market takes a refreshing approach to the traditional convenience store experience. We are redefining the culinary expectations of a gas station in a way that's fun, fearless, and flavorful. Our diverse team strives to help each and every employee grow with dynamic career paths, competitive pay, and solid training.