Member Service Representative
2 days ago
Navigant Credit Union is a community-driven financial institution dedicated to improving the financial well-being of its members. With over $3 billion in assets, we are one of the largest credit unions in Rhode Island, yet we maintain our commitment to putting people first.
Our MissionOur mission is to provide exceptional member service, offer a wide range of financial products and services, and invest in our workforce to ensure the long-term success of our organization.
Job SummaryWe are seeking a highly skilled Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional customer service, processing member transactions, and promoting credit union products and services.
Key Responsibilities- Process member transactions, including deposits, withdrawals, and account transfers.
- Provide accurate information to members regarding credit union services, products, policies, and procedures.
- Cross-sell and service members to meet sales goals.
- Interview and assist members with loan applications, obtain necessary documentation, and prepare loan packages.
- Perform other member services, operational, loan processing, and administrative duties as assigned.
To be successful in this role, you will need:
- A high school diploma or equivalent (GED) education.
- Minimum 2-4 years of experience in a financial institution, preferably in a member service or loan processing role.
- Demonstrated knowledge of credit union products, services, policies, procedures, and regulations.
- Excellent verbal, written, telephone, and interpersonal communication skills.
- PC proficiency, including Microsoft Office and the Internet.
- Ability to function in a fast-paced branch environment and utilize standard office equipment.
Navigant Credit Union offers a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member service, we encourage you to apply for this exciting opportunity.
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Member Service Representative
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Pawtucket, Rhode Island, United States Navigant Credit Union Full time{"title": "Member Service Representative", "description": "About Navigant Credit UnionNavigant Credit Union is a community-driven financial institution dedicated to improving the financial well-being of its members. With over $3 billion in assets, we are one of the largest credit unions in Rhode Island, yet we remain committed to our core values of...
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