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Patient Access Representative

2 months ago

Pawtucket, Rhode Island, United States Lifespan Full time
Job Summary

The Patient Access Representative plays a vital role in ensuring seamless client registration and reimbursement processes. As a member of our team, you will be responsible for performing front desk functions, client registration, and collecting necessary information for services.

Key Responsibilities
  • Acts as a receptionist, greeting all clients and visitors.
  • Makes appointments and reminder calls for multiple providers.
  • Maintains the front desk schedules and performs daily preparation activities.
  • Collects necessary information, such as income verification, voter registration, and current care registration.
  • Registers new clients, gathering necessary paperwork and electronically opening cases at admission.
  • Verifies benefits with insurance carriers and enters the information into CMHC.
  • Obtains and monitors authorizations and reimbursement processes.
  • Maintains specific client data electronically, including current care numbers.
  • Records co-pay information and electronically enters cash receipts.
  • Participates in the development of procedures to enhance current practices.
  • Processes reports for specific data.
  • Performs light secretarial duties.
Requirements
  • Minimum High School Diploma or equivalent.
  • At least one-year experience in working with Third Party Payers and/or one-year support experience in a human service office environment.
  • Must be comfortable working in a computer environment.
Working Conditions

This position requires minimum physical exertion. There may be some light lifting involved in the day-to-day performance of the job.

Equal Opportunity Employer

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran or marital status.