IT Operations Support Specialist
2 weeks ago
IT Operations Support Specialist
Project Overview
Apex Systems is in search of a skilled Operations Support professional to enhance daily operational assistance. This role entails overseeing and rectifying data discrepancies within nightly ETL workflows, adhering to established timelines and budgetary constraints, under the supervision of the Legacy Application Development team.
Key Responsibilities:
The Operations Support position will focus on monitoring business processes related to the specified project, ensuring alignment with the organization's objectives and commitments. It is expected that personnel will adhere to IT policies and security protocols, including guidelines for the protection of sensitive information.
Qualifications:
Candidates should possess a Bachelor's degree in Computer Science or Management Information Systems (MIS), along with 1-2 years of pertinent experience in an IT enterprise setting; or an equivalent combination of education and experience, where one additional year of relevant experience can substitute for each year of required education.
- Proficient in server and business process monitoring.
- Ability to identify and correct data inaccuracies while collaborating with business users for resolution.
- Evaluate organizational business needs, engage with users to assess requirements, discuss potential solutions, and formulate an action plan.
- Assist in the creation of documentation to support new or improved systems and applications.
- Participate in sessions focused on user access and security improvements.
- Identify and address bugs found during testing phases.
PREFERRED QUALIFICATIONS:
- Experience with Oracle APEX
- Familiarity with COBOL
- Knowledge of Easytrieve
- Proficiency in WinBatch
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