Guest Experience Ambassador

3 days ago


Newport, Kentucky, United States Newport Aquarium Full time
Job Summary

We are seeking a highly motivated and enthusiastic Guest Experience Specialist to join our team at Newport Aquarium. As a Guest Experience Specialist, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities
  • Guest Service: Approach guests in a friendly manner to offer assistance and provide information regarding Newport Aquarium.
  • Team Collaboration: Work with other team members/departments of Newport Aquarium to ensure effective communication is implemented at all times.
  • Knowledge and Education: Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions in order to properly notify and inform guests.
  • Animal Handling: Learn animal handling techniques and demonstrate the ability to do so.
  • Additional Duties: Perform other duties as assigned by the Guest Service Management Team.
Requirements
  • Public Speaking Skills: Must have strong public speaking skills.
  • Language Skills: Must read, write, and speak the English language (knowledge of other languages a plus).
  • Schedule Flexibility: Ability to work a flexible schedule which may include weekends and holidays and possible evenings. Weekday availability strongly preferred.
  • Physical and Medical Requirements: Successful completion of pre-employment background check. No history of allergy related to animals or plants, which might interfere with ability to work. Ability to remain stationary for long periods of time. Physical strength, including the ability to lift up to 25 pounds.
What We Offer

As a Newport Aquarium Team Member, you can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people. You can expect to have fun and be treated with respect the minute you start...and through to the end. You can expect to work hard and make a difference in our world by helping to bring families closer together.

Newport Aquarium offers amazing perks for all team members. Visit the aquarium whenever you want, share complimentary tickets with friends and family, enjoy discounts on food and beverage, merchandise from our gift shop, and candy from Sweet Dreams Candy Company. Enjoy flexible scheduling and the chance to hone your guest service skills. Additionally, all employees can participate in the company 401k and profit sharing plans after 3 months of employment.

Looking to pursue your education without the debt? As a Newport Aquarium Team Member, you qualify for free tuition through Grow U with hundreds of programs available from certifications to college prep to associates, bachelor's, and master's degrees. Most are fully-funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU



  • Newport, Kentucky, United States Newport Aquarium Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Guest Experience Specialist to join our team at Newport Aquarium. As a Guest Experience Specialist, you will be responsible for providing exceptional guest service, ensuring a safe and enjoyable experience for all visitors, and promoting the aquarium's mission and values.Key...


  • Newport, Kentucky, United States AEG Full time

    {"title": "Guest Services Staff", "description": "Role OverviewAEG is seeking a skilled Guest Services Staff member to provide exceptional customer service to our guests. As a key member of our team, you will be responsible for creating a safe and enjoyable experience for all attendees.Key ResponsibilitiesProvide expert customer service to guests, answering...


  • Newport, Kentucky, United States New Riff Distillery Full time

    {"title": "Lead Bartender Brand Ambassador", "description": "Lead Bartender Brand AmbassadorNew Riff Distilling is seeking a highly skilled and passionate Lead Bartender Brand Ambassador to join our team. As a key member of our FOH team, you will be responsible for creating a warm and welcoming experience for our guests, while also showcasing our exceptional...

  • Student Ambassador

    3 weeks ago


    Newport, Kentucky, United States Northern Kentucky University Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Student Ambassador to join our team at the Welcome Center. As a Student Ambassador, you will play a key role in creating a welcoming environment for prospective students and families, sharing your personal NKU experience, and executing assigned Admissions follow-up strategies.Key...

  • Student Ambassador

    1 week ago


    Newport, Kentucky, United States Northern Kentucky University Full time

    Job SummaryAs a Student Ambassador at Northern Kentucky University, you will play a vital role in creating a compelling visit experience for prospective students and families. This is an excellent opportunity to share your NKU experience and make a lasting impression on our visitors.Key Responsibilities• Create a welcoming environment for all visitors•...

  • Student Ambassador

    4 weeks ago


    Newport, Kentucky, United States Northern Kentucky University Full time

    Job DescriptionAs a Student Ambassador for the Welcome Center at Northern Kentucky University, you will play a vital role in creating a compelling visit experience for prospective students and families.Key ResponsibilitiesProvide Exceptional Customer Service: Create a welcoming environment for all visitors, ensuring their needs are met and exceeded.Share...


  • Newport, Kentucky, United States Northern Kentucky University Full time

    Job Summary**About the Role**The Student Safety Ambassador is a part-time, non-sworn employee under the supervision of the NKU Police Shift Supervisor or their designees. This role provides valuable work experience in safety and community service, allowing students to develop essential skills and knowledge.Key Responsibilities• Conduct safety patrols to...


  • Newport, Kentucky, United States Northern Kentucky University Full time

    Job SummaryAs a Student Safety Ambassador at Northern Kentucky University, you will play a vital role in ensuring the safety and well-being of our campus community. This part-time position is perfect for students looking to gain work experience in safety and community service while making a positive impact on our campus.Key Responsibilities• Conduct safety...

  • Gift Shop Ambassador

    4 weeks ago


    Newport, Kentucky, United States Newport Aquarium Full time

    {"Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Gift Shop Host at Newport Aquarium. As a key member of our sales team, you will be responsible for providing exceptional guest service, maintaining a positive and welcoming atmosphere, and contributing to the overall success of our gift shop. Key...


  • Newport, Kentucky, United States Aeg Worldwide Inc Full time

    Job Title: Guest Services StaffAEG Worldwide Inc is seeking a highly motivated and customer-focused Guest Services Staff to join our team. As a key member of our venue operations team, you will be responsible for providing exceptional guest experiences and ensuring the safety and security of our patrons.Key Responsibilities:Provide excellent customer service...


  • Newport, Kentucky, United States Thorntons (Kentucky) Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Thorntons. As a Guest Service Representative, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...


  • Newport, Kentucky, United States Newport Aquarium Full time

    Job SummaryWe are seeking a highly motivated and experienced Guest Services Team Lead to join our team at Newport Aquarium. As a key member of our Guest Services team, you will be responsible for leading a team of up to 15 people, ensuring operational excellence, and delivering an exceptional guest experience.Key ResponsibilitiesLead a Team of Guest Services...


  • Newport, Kentucky, United States Northern Kentucky University Full time

    Job SummaryThe Student Safety Ambassador is a part-time non-sworn employee under the supervision of the Northern Kentucky University Police Shift Supervisor or their designees. This role provides work experience in safety and community service, allowing students to develop valuable skills and knowledge.Key ResponsibilitiesSafety Patrols: Observe and report...


  • Newport, Kentucky, United States Fairfield Inn & Suites Newport Cincinnati Full time

    Guest Services Representative - 2nd ShiftWe are seeking a highly skilled Guest Services Representative to join our team at Fairfield Inn & Suites Newport Cincinnati. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hotel.Responsibilities:Check guests in and...


  • Newport, Kentucky, United States Fairfield Inn & Suites Newport Cincinnati Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Fairfield Inn & Suites Newport Cincinnati. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hotel.Key ResponsibilitiesCheck guests in and out of their rooms, ensuring...


  • Newport, Kentucky, United States BEST Crowd Management Full time

    Event Experience CoordinatorAt BEST Crowd Management, we're seeking a skilled Event Experience Coordinator to join our dynamic team. As a key member of our Guest Services team, you'll play a vital role in delivering exceptional service and creating memorable experiences for event attendees.Responsibilities:Provide top-notch customer service by warmly...


  • Newport, Kentucky, United States Fairfield Inn & Suites Newport Cincinnati Full time

    Job SummaryWe are seeking a highly skilled and customer-focused 2nd Shift Guest Services Representative to join our team at Fairfield Inn & Suites Newport Cincinnati.Key ResponsibilitiesGuest Check-In/Check-Out: Ensure seamless guest experiences by efficiently checking guests in and out of their rooms.Guest Services: Provide exceptional customer service by...

  • Aquarium Host

    4 weeks ago


    Newport, Kentucky, United States Newport Aquarium Full time

    {"title": "Aquarium Host", "description": "Aquatic AmbassadorWe are seeking a friendly and enthusiastic Aquarium Host to join our team at Newport Aquarium. As a key member of our guest services team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and promoting our aquarium's mission and...


  • Newport, Kentucky, United States United Dairy Farmers Full time

    United Dairy Farmers - 1135 Steffen LaneAs a Guest Service Associate at United Dairy Farmers, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet guests with a warm and welcoming smile, ensuring the store is prepared and ready...

  • Front Desk Associate

    4 weeks ago


    Newport, Kentucky, United States Fairfield Inn & Suites Newport Cincinnati Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn & Suites Newport Cincinnati. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction.Key...