Assistant Director of Financial Aid and Veterans Services
2 days ago
Mt. Mary University is seeking a highly skilled and compassionate Assistant Director of Financial Aid and Veterans Services to join our team. This role plays a critical part in ensuring the success of our students by providing exceptional support and guidance in navigating financial aid options and regulations.
Key Responsibilities- Regulatory Compliance: Stay up-to-date with federal, state, and institutional regulations governing financial aid programs, ensuring compliance and participating in audits and reviews as necessary.
- Operational Oversight: Assist in managing and coordinating all aspects of financial aid operations, ensuring accurate and timely processing of financial aid applications, awards, and disbursements.
- Student Support and Advising: Provide expert guidance to students and families on financial aid options, eligibility criteria, and application processes, addressing inquiries and resolving issues related to financial aid offers, awards, and discrepancies.
- Financial Aid Program Management: Assist in developing and implementing financial aid programs and initiatives, analyzing data and trends to assess program effectiveness and recommending improvements.
- Team Leadership and Support: Mentor financial aid staff, providing guidance and professional development opportunities, and fostering a positive and collaborative work environment.
- Bachelor's Degree required
- Previous experience as a Financial Aid Administrator required
- Previous experience with PowerFAIDS, Jenzabar EX, and Slate preferred
- Outstanding written and verbal communication skills; must be able to communicate and interact effectively with prospective and current students
- Strong interpersonal and organizational skills necessary
- Bilingual in Spanish a plus
Can be scheduled for up to 40 hours a week, including occasional evenings and weekends. Varying workflow; sometimes stressful with high workload times of the year.
Mt. Mary University is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to diversity, equity, and inclusion and strive to create a work environment that is inclusive and respectful of all employees.
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