Commercial Loan Support Specialist II

5 days ago

Tacoma, Washington, United States Umpqua Bank Full time
About the Role:

As a Quality Control Reviewer at Umpqua Bank, you will be responsible for reviewing loan documents for accuracy and completeness, auditing new loans for compliance with Bank policy and regulations, and ensuring operating policies and procedures meet established objectives for accuracy, service quality, compliance, and efficiency.

Key Responsibilities:
  • Review loan documents for various types of loans, including commercial and residential real estate, construction loans, lines of credit, asset-based loans, and more
  • Perform detailed reviews of booked loans to ensure accuracy and compliance with Bank commitments, lending regulations, and policies
  • Verify documents were properly executed and recorded to perfect collateral and contractually obligate the borrower
  • Identify discrepancies and inaccuracies, and provide guidance and corrective action for exceptions
  • Communicate with lending personnel to resolve discrepancies and obtain additional information when necessary
  • Utilize multiple documentation platforms and internal bank systems, including Laser Pro, nCino, ACBS, FIS, FCM, Excel, and Word
  • Review loan coding for accuracy to ensure quality of data for financial reporting to regulatory agencies
  • Conduct thorough reviews of collateral supporting documentation for accuracy to ensure proper collateral perfection
  • Review checklists to ensure post-closing tasks are performed accurately and the loan file is complete
  • Participate in proactive team efforts to achieve department- and company-established service levels
  • Independently investigate and resolve document and booking questions
  • Review multiple documentation requests simultaneously
About You:

We are seeking a detail-oriented and organized individual with a strong understanding of commercial and consumer loans and collateral transactions. The ideal candidate will have:

  • A high school diploma or equivalent
  • One year of related work experience or transferrable skills
  • A basic understanding of financial information and lending regulations
  • Experience with LaserPro or a similar application
  • Strong reading comprehension and research and problem-solving capabilities
  • The ability to multitask and manage time effectively
  • Strong attention to detail and ability to retain multiple forms of information
  • The ability to adapt quickly to change
  • Effective verbal and written communication skills with internal and external clients
  • Strong computer skills and proficiency with Microsoft Office
  • The ability to work independently and collectively within a team environment
  • A working knowledge of multiple banking regulations and internal policies and procedures
  • A working knowledge of various loan structures, payment schedules, amortizations, interest accruals, escrow impounds, and mathematical calculations
  • A working knowledge of entity types and corresponding authorities, including for-profit and non-profit corporations, limited liability companies, and more
  • The ability to review and comprehend required entity formation documentation for all 50 states
  • A working knowledge of various collateral types and how to perfect such collateral
Workstyle:

This is a fully onsite role.

Our Benefits:

We offer a competitive total rewards package, including base wages and comprehensive benefits. The pay range for this role is $18.00 to $24.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors. The role may be eligible for performance-based incentive compensation. We offer eligible associates comprehensive healthcare coverage, a 401(k)-retirement savings plan with employer match, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, and more. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. We welcome applications from qualified candidates who share our commitment to diversity and inclusion.

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