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Commercial Loan Operations Specialist

2 months ago

Tacoma, Washington, United States Umpqua Bank Full time
About the Role

In this critical position, you will be responsible for ensuring the accuracy and completeness of loan documents prior to delivery. Your primary responsibilities will include reviewing all loan documents for compliance with Bank policy and regulations, as well as auditing new loans for accuracy and completeness. You will also be responsible for ensuring that operating policies and procedures meet established objectives for accuracy, service quality, compliance, and efficiency.

Key Responsibilities
  • Review documentation for various loan types, including commercial and residential real estate, construction loans, lines of credit, asset-based loans, and government guaranteed programs, to validate accuracy and compliance with Bank regulations and internal policies.
  • Perform a detailed review of all booked loans to ensure boarding data accuracy and compliance with Bank commitments, lending regulations, and internal policies.
  • Verify documents were properly executed and recorded to perfect collateral and contractually obligate the borrower.
  • Identify discrepancies and inaccuracies and provide guidance and corrective action for exceptions.
  • Communicate with lending personnel to resolve discrepancies and obtain additional information when necessary.
  • Utilize multiple documentation platforms and internal bank systems, including Laser Pro, nCino, ACBS, FIS, FCM, Excel, and Word.
  • Review loan coding for accuracy to ensure quality of data for financial reporting to regulatory agencies.
  • Conduct thorough reviews of all collateral supporting documentation for accuracy to ensure proper collateral perfection.
  • Review checklists to ensure post-closing tasks are performed accurately and the loan file is complete.
  • Participate in proactive team efforts to achieve department- and company-established service levels.
  • Independently investigate and resolve document and booking questions.
  • Review multiple documentation requests simultaneously.
About You
  • High school diploma or equivalent.
  • One year of related work experience or transferrable skills with an understanding of commercial and consumer loans and collateral transactions.
  • Basic understanding of financial information and lending regulations.
  • Experience with LaserPro or a similar application.
  • Strong reading comprehension.
  • Research and problem-solving capabilities.
  • Ability to multitask and manage time effectively.
  • Strong attention to detail and ability to retain multiple forms of information.
  • Adapts quickly to change.
  • Effective verbal and written communication skills with internal and external clients.
  • Strong computer skills and proficiency with Microsoft Office.
  • Ability to work independently and collectively within a team environment.
  • Working knowledge of multiple banking regulations, including flood, HMDA, CRA, CIP, and Beneficial Ownership, as well as internal policies and procedures.
  • Working knowledge of various loan structures, payment schedules, amortizations, interest accruals, escrow impounds, and the ability to perform applicable mathematical calculations.
  • Working knowledge of entity types and corresponding authorities, including for-profit and non-profit corporations, limited liability companies, limited and general partnerships, associations, governmental agencies, trusts, estates, and various nested entity structures.
  • Ability to review and comprehend required entity formation documentation for all 50 states.
  • Working knowledge of various collateral types and how to perfect such collateral, including the uniform commercial code, commercial and residential real estate, stock, brokerage accounts, deposit accounts, assignment of contracts/promissory notes, agricultural assets, life/disability insurance, and vehicle titles.
Workstyle

Fully onsite.

Our Benefits

We offer a competitive total rewards package, including base wages and comprehensive benefits. The pay range for this role is $18.00 to $24.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors, including job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage, a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected]