Assistant Branch Manager
2 weeks ago
At iQ Credit Union, we're seeking a highly skilled and motivated Assistant Branch Manager I to join our exceptional team. As a key member of our branch operations, you will play a vital role in delivering exceptional member service and driving business growth.
Key Responsibilities:- Support the Branch Manager in daily branch operations, ensuring seamless delivery of member services.
- Provide exceptional member service, handling complex issues and ensuring member satisfaction.
- Lead branch team members in achieving specific performance objectives, including member service and sales goals.
- Ensure branch operations meet regulatory requirements and internal policies.
- Develop and implement strategies to drive sales growth and improve member engagement.
- Collaborate with the Branch Manager to create a positive and productive work environment.
- Conduct regular team meetings and coaching sessions to drive performance and growth.
- Monitor and manage risks, ensuring compliance with Credit Union Operating Principles and Service Level Agreement.
Requirements:
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent problem-solving and analytical skills.
- Knowledge of banking regulations and Credit Union policies.
- Ability to work collaboratively with the Branch Manager and team members.
About iQ Credit Union:
iQ Credit Union is a dynamic and growing financial institution committed to delivering exceptional member service and driving business growth. We offer a positive and supportive work environment, competitive compensation, and opportunities for professional development.
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