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Customer Service Representative
2 months ago
U-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Responsibilities:- Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
- Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
- Clean and inspect equipment on the lot, maintaining a high level of quality and cleanliness.
- Answer questions and educate customers regarding products and services, promoting U-Haul's offerings.
- Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing.
- Install hitches and trailer wiring, ensuring safe and secure connections.
- Fulfill propane and drive a forklift, utilizing U-Haul's equipment and resources.
- Participate in ongoing continuous education through U-Haul University, staying up-to-date on the latest products and services.
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
- Availability to work part-time, including weekends and holidays.
- Ability to work in a fast-paced environment, providing excellent customer service and adapting to changing situations.
- Competitive hourly rate starting at $18.
- Opportunities for advancement and career growth.
- U-Haul's comprehensive benefits package, including health insurance, prescription plans, and paid time off.
- U-Haul's commitment to a healthy work environment, promoting wellness and safety.
U-Haul is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about providing exceptional customer service.
