Loft Sales Associate Manager
7 days ago
Job Summary:
The Sales Lead is a key member of the Loft team, responsible for providing exceptional client services and supporting the Store Manager and Assistant Manager in overseeing the operational functioning of the store.
Key Responsibilities:
- Embracing the company's values and setting an example through behaviors
- Ensuring compliance with all company practices and procedures
- Supporting the business strategy and adjusting to effectively reach goals
- Driving revenue by proactively managing the client experience and performing Manager On Duty responsibilities
- Utilizing tools to ensure a client-focused team environment
- Coaching associates on client interactions and performance to maximize productivity and capture client opportunities
- Performing opening and closing procedures, including opening and closing registries, opening checklists, bank deposits, and retrieving and sending emails
- Assuming PIN and signature privileges for register functions requiring approval
- Utilizing reports to make effective merchandising decisions and style the store in company standards
- Ensuring optimal coverage and productivity in all areas of the store through scheduling
- Completing daily tasks to ensure the store runs smoothly and meets all company standards and guidelines
- Reporting to work as scheduled and recording time worked accurately
- Embracing fashion and understanding current market trends, and articulating them using company interpretations in every client interaction
- Treating others fairly and with respect, valuing differences
Requirements:
- Client Service: Ensuring that the client remains the top priority while balancing required tasks and overall store operations
- Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
- Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with company guidelines
- Accuracy: Ability to handle cash and provide change without error, and prepare nightly deposit as necessary
- Communication: Communicating effectively with clients, members of management, business partners, and store associates
- Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
- Physical: Ability to lift and carry up to 20 pounds occasionally, and maneuver effectively around the sales floor, stock room, and office
Education and Experience:
- Minimum Requirements: High School Diploma or GED
- Minimum six months Sales Associate experience with the company or equivalent experience with another retailer in a position of sales associate or higher
- Part-time or full-time managerial experience preferred
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