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Executive Office Coordinator

1 month ago


Tempe, Arizona, United States Luxury Bath Technologies Full time

Luxury Bath Technologies is seeking a highly skilled and organized Administrative Assistant to join our team. This full-time position offers a competitive salary of $17.00 - $20.00 per hour.

Key Responsibilities:

  • Provide sales support to walk in and phone customers, ensuring timely and efficient communication.
  • Answer customer inquiries, schedule meetings and sales appointments, and follow up with customers about their order status.
  • Oversee service and installation schedules, jobs, and resources for Field Supervisors.
  • Create and process orders in a timely manner, process requests for rush orders, change orders, and review pending orders and customer requests to ensure customer satisfaction.
  • Manage customer accounts, follow up with customers for administrative purposes, and provide troubleshooting assistance for orders, account statuses, and other problems.
  • Work effectively with other team members to achieve common goals.
  • Build and maintain relationships with new and repeat customers through excellent customer service skills.
  • Maintain records of all sales leads and/or customers.
  • Educate customers on how products and services can benefit them.
  • Stay up-to-date on brands and products we sell to provide accurate information to customers.

Requirements:

  • Strong attention to detail and problem-solving skills.
  • Proficiency in Microsoft Office and Excel.
  • Effective written and verbal communication skills.

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Working Conditions:

  • 8-hour shift from 8:30 am to 5:00 pm, Monday to Friday