Admissions Specialist

2 weeks ago

Columbus, Ohio, United States Apex Recovery LLC Full time
Job Overview

Position Summary: The Admissions Specialist plays a crucial role in facilitating the admissions process for prospective patients at Apex Recovery LLC. This position involves evaluating potential admissions against established criteria and ensuring a smooth transition for individuals seeking treatment.

Key Responsibilities:

  • Assess prospective admissions to ensure compliance with organizational policies and admission standards.
  • Engage with patients and relevant parties to collect necessary clinical and demographic information.
  • Provide timely responses to inquiries from potential patients and their families.
  • Coordinate and schedule assessments for prospective patients.
  • Conduct pre-admission evaluations and verify benefits for treatment.
  • Guide prospective patients and their families through the treatment-seeking process.
  • Direct inquiries to appropriate agencies and community resources when necessary.
  • Collaborate with referral sources to streamline the admissions process.
  • Arrange transportation for patients as needed.
  • Maintain comprehensive documentation throughout the admissions process.

Qualifications:

Education and Experience:

  • Preferred experience of at least one year in a residential or substance abuse treatment facility.
  • A minimum of one year of experience in a sales or customer service role.
  • High School Diploma or GED is required.

Personal Attributes:

  • Demonstrated interest in professional development through ongoing education.
  • Ability to foster and maintain positive relationships with staff, clients, and community representatives.
  • Motivated to contribute to a growing organization and assist in the development of operational systems.
  • Willingness to learn and adhere to regulatory requirements.
  • Strong written and verbal communication skills.
  • Team-oriented mindset.

Physical Requirements:

  • Ability to navigate various community settings.
  • Frequent use of hands for typing and operating office equipment.
  • Capability to sit or stand for extended periods, as well as perform physical tasks such as reaching, bending, and lifting up to 25 lbs.
  • Strong time management and interpersonal skills.
  • Reliable transportation and a clean driving record are essential.

Attendance Expectations:

Consistent attendance and punctuality are crucial. Employees are expected to communicate any attendance issues with their supervisor in accordance with company policy.

Language Proficiency:

Ability to read and comprehend instructions, correspondence, and memos. Capable of writing detailed correspondence and effectively presenting information in various settings.

Reasoning Skills:

Ability to solve practical problems and interpret a variety of instructions in different formats.

Physical Demands:

The physical demands of this role require the employee to perform essential functions effectively. Reasonable accommodations may be made for individuals with disabilities.

APEX Recovery LLC is an Equal Opportunity Employer.

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