Leasing Specialist
4 weeks ago
At NRP Group, we're seeking a skilled Leasing Specialist to join our team. As a Leasing Specialist, you will be responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing exceptional customer service.
Key Responsibilities:- Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins
- Perform telephone market surveys and physical shops of competitors
- Recommend strategies and programs for on-site marketing activity
- Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention
- Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support
- Recommend programs and strategies to increase qualified traffic and closing ratios
- Maintain passing e-shop, phone shop, and physical shop scores
- Maintain closing ratios in line with NRP policies and procedures
- Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance
- High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred
- 1-year customer service or sales experience (or relevant education)
- Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred
- Valid Driver's License and reliable transportation
NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.
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