Commercial Banking Operations Specialist

2 days ago


New York, New York, United States Insight Global Full time
Company Overview
In the ever-evolving world of commercial banking, Insight Global seeks a highly skilled Commercial Banking Operations Specialist to join their team. As a key player in the company's operations group, this individual will be responsible for supporting commercial clients with onboarding, transaction requests, and account maintenance.

Estimated Salary: $60,000 - $80,000 per year
The ideal candidate will possess strong customer service skills, knowledge of banking transactions, and a desire to build relationships and ensure client satisfaction. Fluency in Hebrew is also a requirement.

Job Description
This role involves daily monitoring of client banking activity, balance information, and internal databases to stay up-to-date on each client's needs. The Client Experience Officer will partner with Relationship Managers to provide cohesive service to clients and develop relationships through understanding client needs and banking capabilities.

Required Skills & Experience
- 1+ year of experience within Commercial Banking
- Strong customer service skills
- Knowledge of banking transactions (ACH, Wire Transfer, Stop Payments, Overdrafts, Positive Pay, etc)
- Desire to build relationships and ensure client satisfaction
- Fluent in Hebrew

Benefits
Insight Global offers competitive benefit packages, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees are entitled to paid sick leave and/or other paid time off as provided by applicable law.

Others
We are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We believe everyone matters and are an equal opportunity/affirmative action employer.

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