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Vice President of Operations
2 months ago
Working Hours:
8:00am - 5:00pm
Work Schedule:
Monday - Friday
Position Overview:
Your Role:
The Vice President of Operations is accountable for establishing objectives, planning, staffing, and overseeing the activities of designated departments, including Environmental Services, Nutrition and Food Services, Facilities Management, and specialized service lines such as neurosciences and orthopedics. This role involves a collaborative reporting relationship with Corporate Construction, Admitting Registration, and Volunteer Services, while supporting the vision, mission, and strategic initiatives of Methodist Health System.
Qualifications:
A Master's degree in Healthcare Administration, Hospital Administration, or a related field is preferred, along with relevant experience.
Experience Requirements:
Prior administrative experience in hospital management or a related specialty is preferred. Proven leadership experience within a hospital setting, ideally as an Assistant Vice President or leader in ancillary services. Demonstrated ability to innovate and redesign services to enhance clinical quality and operational efficiency. A collaborative and team-oriented approach to decision-making is essential.
Excellent relationship-building and communication skills are required, with experience in leading diverse teams and developing strategies for program excellence.
Strong leadership qualities, self-direction, sound judgment in challenging situations, and effective organizational, time management, interpersonal, and conflict resolution skills are necessary. Proficiency in Microsoft Office applications is essential, along with superior verbal and written communication abilities. A detail-oriented, logical, and methodical approach to problem-solving is expected.
Key Responsibilities:
Clear and open communication is vital.
Foster relationships to encourage a collaborative environment.
Take accountability for performance.
Continuously seek improvements in patient experience.
Initiate professional development.
Engage actively in building a successful team.
Participate in formulating hospital objectives, plans, and policies as part of the senior leadership team.
Ensure departments are managed in a financially responsible manner aligned with corporate goals.
Contribute to the annual budgeting process and provide cost projections.
Direct quality operations to optimize return on investment and enhance community reputation.
Inspire innovation and service expansion for community benefit and financial sustainability.
Maintain professional relationships with relevant officials, ensuring honest communication and fair treatment in all professional interactions. Serve as a role model for service quality standards.
Achieve established goals and objectives within designated time frames, reviewing performance against set goals and implementing necessary changes for continuous improvement.
Develop and adjust organizational structures to meet functional needs, ensuring alignment of communication, reporting, and incentives.
Assume on-call administrative responsibilities as per the rotating schedule and ensure compliance with applicable accreditation and regulatory standards.
Uphold the confidentiality of hospital and patient information while developing goals, performance objectives, and metrics for operational divisions.
Collaborate with other departments to address ongoing issues affecting departmental and organizational goals.
Demonstrate a commitment to a healthy work environment by modeling desired behaviors and encouraging others.
Show respect and consideration for the dignity of all patients, families, visitors, and colleagues to maintain a professional and courteous atmosphere.
Communicate the hospital's mission, vision, and values, along with departmental goals, to all staff members.
Provide leadership and guidance to other leaders and staff in goal-setting, problem-solving, resource management, and achieving outcomes.
Adhere to the Hospital Exposure Control Plans regarding Bloodborne and Airborne Pathogens.
Manage the fiscal responsibilities of assigned departments, ensuring effective use of financial resources.
Offer consultation and guidance to key personnel, including supervisors and clinical and non-clinical directors.
Ensure operational excellence within assigned departments, delivering quality services in accordance with established policies, procedures, and professional standards.
Manage human resources effectively to promote positive employee relations and uphold time and priority management standards.
About Methodist Dallas Medical Center:
Methodist Dallas Medical Center is recognized as one of North Texas' premier workplaces, continually improving its environment. As the flagship hospital of Methodist Health System, it serves as a 595-bed acute care teaching and referral facility, featuring the only adult Level I Trauma Center and the first Certified Comprehensive Stroke Center in southern Dallas. With over 90 years of service, we aim to cultivate a diverse workforce that mirrors the communities we serve, welcoming the skills and talents of all individuals. Our accolades include being a Magnet-designated hospital and recognition as one of the Top 150 Places to Work in Healthcare by Becker's Hospital Review.
