Remington Hotel Front Office Team Member

7 days ago


Baltimore, Maryland, United States Remington Full time

Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Remington Hotel. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay experience.

Key Responsibilities:

  • Guest Check-In/Check-Out: Greet and welcome guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Front Desk Operations: Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Cash Handling: Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
  • Reservations and Cancellations: Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Requirements:

  • High Work Ethic: Demonstrate a high work ethic and self-initiative in providing exceptional service to our guests.
  • Team Player: Be someone who enjoys working as and being part of a team that provides great experiences for our Guests
  • Flexibility: May be required to work varying schedules to include nights, weekends, and holidays.


  • Baltimore, Maryland, United States Remington Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Associate to join our team at Remington Hotel. As a Front Desk Associate, you will be responsible for providing exceptional guest service, managing front office operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest ServiceProvide warm and welcoming...


  • Baltimore, Maryland, United States Sage Hospitality Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Sage Hospitality Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out:...


  • Baltimore, Maryland, United States HEI Hotels & Resorts Full time

    Job SummaryThe Director of Front Office Operations is responsible for ensuring that guest service standards are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.Key ResponsibilitiesEnsure efficient guest registration, checkout, guest...


  • Baltimore, Maryland, United States HEI Hotels & Resorts Full time

    Job SummaryThe Director of Front Office Operations is responsible for ensuring that guest service standards are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.Key ResponsibilitiesEnsure efficient guest registration, checkout, guest...


  • Baltimore, Maryland, United States Remington Full time

    Front Desk Agent Role OverviewProvide a warm welcome and assist guests professionally during the check-in and check-out processes.Manage cash transactions with precision, ensuring accurate payments and change distribution.Possess knowledge of hotel pricing, promotional offers, and booking protocols to deliver outstanding service to guests.Collaborate...


  • Baltimore, Maryland, United States Remington Full time

    Position Overview: Front Desk AgentKey Responsibilities:Provide a warm welcome and assist guests with professionalism during the check-in and check-out processes.Accurately manage cash transactions, ensuring precise handling of payments and change.Possess knowledge of hotel pricing, promotional offers, and booking procedures to deliver outstanding service to...


  • Baltimore, Maryland, United States Baltimore Marriott Inner Harbor at Camden Yards Full time

    Guide and lead a team of passionate individuals who take hospitality to the next level. Our location provides a unique experience to guests by being within walking distance of Camden Yards, M&T Bank Stadium, The Convention Center, Inner Harbor, and so much more. This position is responsible for front office operations, which includes responsibility for the...


  • Baltimore, Maryland, United States PM Hotel Group Full time

    Job SummaryAs a Front Desk Associate with PM Hotel Group, you will be responsible for providing exceptional customer service to our guests. This includes greeting and registering guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGreet and register guests in a friendly and professional mannerAssign...


  • Baltimore, Maryland, United States Remington Full time

    Position OverviewAs a Culinary Operations Supervisor, you will play a pivotal role in overseeing the kitchen team, ensuring that our culinary offerings meet the highest standards of quality and presentation.Key ResponsibilitiesLead, mentor, and train kitchen staff to guarantee exceptional food production for dining services and events, with a strong emphasis...


  • Baltimore, Maryland, United States Remington Full time

    Position Overview: Front Desk AgentKey Responsibilities:Provide a warm welcome and assist guests in a courteous manner throughout the check-in and check-out procedures.Manage cash transactions with precision, ensuring accurate payment processing and change distribution.Possess knowledge of hotel pricing, promotional offers, and booking protocols to deliver...


  • Baltimore, Maryland, United States Pyramid Global Hospitality Full time

    Welcome and check-in guests, ensuring a warm and professional atmosphere while delivering exceptional service that aligns with Pyramid Global Hospitality's esteemed standards.Key Responsibilities of the Guest Services Representative:Provide a friendly and efficient reception experience for all visitors.Assist guests with inquiries and resolve any issues that...

  • Hotel Attendant

    5 days ago


    Baltimore, Maryland, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Hotel Attendant to join our team at the McHenry Row Courtyard by Marriott in Baltimore. As a Hotel Attendant, you will be responsible for ensuring the highest level of guest satisfaction by providing exceptional service and maintaining the cleanliness and quality of our guest rooms.Key...


  • Baltimore, Maryland, United States HEI Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at HEI Hotels & Resorts. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesCustomer Service: Greet guests...


  • Baltimore, Maryland, United States Sage Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service and a seamless guest experience.Key ResponsibilitiesSupervise and train front desk staff to ensure optimal service delivery and...


  • Baltimore, Maryland, United States Hampton Inn and Suites Baltimore Inner Harbor Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Hampton Inn and Suites Baltimore Inner Harbor. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, providing exceptional customer service to our guests, and supporting the overall success of our...

  • Security Officer

    15 hours ago


    Baltimore, Maryland, United States Four Seasons Hotels Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Security Officer to join our team at Four Seasons Hotels Limited. As a Security Officer, you will play a vital role in ensuring the safety and security of our guests, employees, and property.Key ResponsibilitiesParticipate in the day-to-day security operations of the property to ensure the safety...


  • Baltimore, Maryland, United States HEI Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at HEI Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from arrival to departure.Key ResponsibilitiesGuest Services: Greet guests with a warm and...

  • Security Officer

    5 days ago


    Baltimore, Maryland, United States HYATT Hotels Full time

    Job SummaryWe are seeking a highly skilled and dedicated Security Officer to join our team at HYATT Hotels. As a Security Officer, you will be responsible for ensuring the safety and security of our guests and employees.Key ResponsibilitiesMonitor and maintain a high level of security awareness throughout the hotel premises.Respond to and investigate...


  • Baltimore, Maryland, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the McHenry Row Courtyard by Marriott in Baltimore. As a key member of our hotel operations team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.Key ResponsibilitiesLeadership and Supervision: Direct and...


  • Baltimore, Maryland, United States Kipp Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Team Coordinator to join our team at KIPP Baltimore. The successful candidate will be responsible for overseeing and managing the daily operations of our office team, ensuring a smooth and efficient front desk experience for our students, parents, and staff.Key Responsibilities:Front...