Service Coordinator

19 hours ago


Norcross, Georgia, United States D.H. Pace Company, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at D.H. Pace Company, Inc. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our field service team.

Key Responsibilities
  • Schedule and coordinate field service technicians to ensure timely and efficient service delivery to our customers.
  • Manage and maintain accurate records of job schedules, materials, and billing information.
  • Provide excellent customer service and communicate effectively with customers, technicians, and other stakeholders.
  • Work closely with the warehouse team to ensure accurate and timely delivery of materials and equipment.
  • Assist with service quotes and other administrative tasks as needed.
Requirements
  • High school diploma or equivalent required.
  • Proven ability to implement process improvements and work effectively in a fast-paced environment.
  • Excellent communication and organizational skills, with a strong attention to detail.
  • Ability to work effectively in a team environment and represent the company in a professional manner.
  • Willingness to work overtime as needed, including weekends.
Why Join Our Team?

D.H. Pace Company, Inc. is a leading distributor of door and door-related products, with a rich history of innovation and customer satisfaction. As a Service Coordinator, you will have the opportunity to work with a talented team of professionals and contribute to the success of our company.

We offer a competitive compensation package, including medical, dental, and vision benefits, paid time off, and a 401(k) retirement plan. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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