Customer Service Manager
13 hours ago
Public Storage is the leading self-storage industry provider, seeking a skilled Customer Service Manager to join our team.
As a Customer Service Manager, you will be responsible for delivering exceptional customer experiences across multiple locations.
Key Responsibilities:
* Assess customer storage needs and provide personalized solutions
* Conduct daily storage unit inspections to ensure inventory and availability
* Manage cash drawers and make bank deposits
* Maintain accurate records and reports
* Collaborate with colleagues to achieve sales and customer satisfaction goals
Requirements:
* 2+ years of customer-facing experience in sales or customer service
* Valid driver's license and reliable transportation
* Ability to lift up to 35 pounds and work in outdoor environments
* Strong communication and problem-solving skills
What We Offer:
* Competitive hourly rate
* Opportunities for career growth and professional development
* Comprehensive benefits package
* Mileage reimbursement and on-site company housing available
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.", "Company Overview": "Public Storage is a leading provider of self-storage solutions, committed to delivering exceptional customer experiences. Our team is dedicated to providing a safe, secure, and convenient storage experience for our customers.
We are seeking a skilled Customer Service Manager to join our team, who shares our passion for delivering exceptional customer service and is committed to achieving sales and customer satisfaction goals.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.", "Key Responsibilities": "
- Assess customer storage needs and provide personalized solutions
- Conduct daily storage unit inspections to ensure inventory and availability
- Manage cash drawers and make bank deposits
- Maintain accurate records and reports
- Collaborate with colleagues to achieve sales and customer satisfaction goals
- 2+ years of customer-facing experience in sales or customer service
- Valid driver's license and reliable transportation
- Ability to lift up to 35 pounds and work in outdoor environments
- Strong communication and problem-solving skills
- Competitive hourly rate
- Opportunities for career growth and professional development
- Comprehensive benefits package
- Mileage reimbursement and on-site company housing available
-
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