Customer Service Manager

13 hours ago


Deerfield Beach, Florida, United States Public Storage Full time
{"Job Title": "Customer Service Manager - Self Storage", "Job Description": "Company Overview

Public Storage is the leading self-storage industry provider, seeking a skilled Customer Service Manager to join our team.

As a Customer Service Manager, you will be responsible for delivering exceptional customer experiences across multiple locations.

Key Responsibilities:

* Assess customer storage needs and provide personalized solutions
* Conduct daily storage unit inspections to ensure inventory and availability
* Manage cash drawers and make bank deposits
* Maintain accurate records and reports
* Collaborate with colleagues to achieve sales and customer satisfaction goals

Requirements:

* 2+ years of customer-facing experience in sales or customer service
* Valid driver's license and reliable transportation
* Ability to lift up to 35 pounds and work in outdoor environments
* Strong communication and problem-solving skills

What We Offer:

* Competitive hourly rate
* Opportunities for career growth and professional development
* Comprehensive benefits package
* Mileage reimbursement and on-site company housing available

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.", "Company Overview": "Public Storage is a leading provider of self-storage solutions, committed to delivering exceptional customer experiences. Our team is dedicated to providing a safe, secure, and convenient storage experience for our customers.

We are seeking a skilled Customer Service Manager to join our team, who shares our passion for delivering exceptional customer service and is committed to achieving sales and customer satisfaction goals.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.", "Key Responsibilities": "
  • Assess customer storage needs and provide personalized solutions
  • Conduct daily storage unit inspections to ensure inventory and availability
  • Manage cash drawers and make bank deposits
  • Maintain accurate records and reports
  • Collaborate with colleagues to achieve sales and customer satisfaction goals
", "Requirements": "
  • 2+ years of customer-facing experience in sales or customer service
  • Valid driver's license and reliable transportation
  • Ability to lift up to 35 pounds and work in outdoor environments
  • Strong communication and problem-solving skills
", "What We Offer": "
  • Competitive hourly rate
  • Opportunities for career growth and professional development
  • Comprehensive benefits package
  • Mileage reimbursement and on-site company housing available
", "Job Type": "Full-time", "Location": "Multiple locations", "Language": "en-US"}

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