Beverage Service Associate

3 weeks ago


Baton Rouge, Louisiana, United States Hollywoodbr Full time

Job Summary

Hollywoodbr is seeking a skilled Beverage Server to join our team. As a key member of our food and beverage team, you will provide exceptional service to our guests, ensuring a memorable experience at our casino.

Responsibilities

  • Provide personalized service to guests, using their name and addressing their needs promptly.
  • Resolve service issues efficiently and effectively, adhering to company guidelines.
  • Serve as an ambassador of goodwill, representing the company at customer and public relations functions.
  • Promote casino events and programs, enhancing the overall guest experience.
  • Deliver fast, friendly, and professional beverage service to guests, carrying full trays on every round.
  • Monitor guest consumption of alcohol, intervening as needed according to guidelines.
  • Take drink orders, communicate with bartenders, and assist in preparing drinks for guests.
  • Handle money according to procedure, maintaining a high level of accuracy.
  • Work collaboratively with other team members, including beverage servers, bartenders, and supervisors.
  • Maintain a clean and stocked workstation, adhering to company standards.

Requirements

  • Must be 21 years of age.
  • High school diploma or equivalent required.
  • Must successfully complete our RVP training course and obtain a liquor license.
  • Excellent communication and customer service skills.
  • Ability to count money and change correctly.
  • Knowledge of tray service and cocktail ingredients.
  • Availability to work a variety of shifts, including nights, weekends, and holidays.
  • Ability to meet professional appearance standards and physical demands of the role.

Equal Opportunity Employer



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