Beverage Service Associate
3 weeks ago
Job Summary
Hollywoodbr is seeking a skilled Beverage Server to join our team. As a key member of our food and beverage team, you will provide exceptional service to our guests, ensuring a memorable experience at our casino.
Responsibilities
- Provide personalized service to guests, using their name and addressing their needs promptly.
- Resolve service issues efficiently and effectively, adhering to company guidelines.
- Serve as an ambassador of goodwill, representing the company at customer and public relations functions.
- Promote casino events and programs, enhancing the overall guest experience.
- Deliver fast, friendly, and professional beverage service to guests, carrying full trays on every round.
- Monitor guest consumption of alcohol, intervening as needed according to guidelines.
- Take drink orders, communicate with bartenders, and assist in preparing drinks for guests.
- Handle money according to procedure, maintaining a high level of accuracy.
- Work collaboratively with other team members, including beverage servers, bartenders, and supervisors.
- Maintain a clean and stocked workstation, adhering to company standards.
Requirements
- Must be 21 years of age.
- High school diploma or equivalent required.
- Must successfully complete our RVP training course and obtain a liquor license.
- Excellent communication and customer service skills.
- Ability to count money and change correctly.
- Knowledge of tray service and cocktail ingredients.
- Availability to work a variety of shifts, including nights, weekends, and holidays.
- Ability to meet professional appearance standards and physical demands of the role.
Equal Opportunity Employer
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