Retail Operations Specialist

2 weeks ago


Ocean City, New Jersey, United States Guitar Center Stores, Inc. Full time

Why Choose Guitar Center?

At Guitar Center, we value our employees and offer a variety of benefits and incentives. Musicians on our team can take advantage of our unique gig leave policy, allowing them to pursue their musical passions while maintaining their employment with us. Our comprehensive benefits package includes Medical, Dental, Vision, 401K with company matching, mental health support, paid sick leave, holiday and vacation time, an employee discount program, and options for tuition reimbursement.

POSITION SUMMARY:

Guitar Center is dedicated to fostering creativity and musical expression. We strive to support both musicians and non-musicians in experiencing the joy of music creation. Our goal is to cultivate an inclusive atmosphere that prioritizes customer satisfaction while fulfilling our mission.

As a Retail Operations Specialist, your responsibilities will include managing the shipping and receiving of merchandise, overseeing daily operational tasks, and ensuring that products are displayed effectively to enhance the customer experience.

Key Attributes of Successful Retail Operations Specialists:

  • Team Collaboration: Ability to foster teamwork and cooperation while working towards common goals. A strong team player who builds positive relationships with colleagues.
  • Customer Orientation: Comprehension of customer service principles and a commitment to delivering an exceptional customer experience. Skilled in connecting with customers in a genuine and knowledgeable manner.
  • Proactive Approach: Capable of identifying opportunities and challenges, taking initiative to address them without needing direction. Eager to learn about all aspects of the business.
  • Organizational Proficiency: Effective in managing time, energy, and resources to prioritize tasks and achieve objectives. Capable of multitasking and maintaining attention to detail in a dynamic environment.
  • Technical Aptitude: Proficient in navigating and learning new technologies and retail systems necessary for communication, customer service, and business operations.

Responsibilities:

  • Inventory management tasks
  • Handling the shipping and receiving of equipment and supplies
  • Conducting cycle counts of inventory
  • Stocking and arranging merchandise according to planograms
  • Creating and placing signage and pricing displays
  • Managing cash transactions
  • Awareness and control of shrinkage
  • Additional responsibilities as assigned

Qualifications:

  • Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to work in a loud environment for extended periods
  • Availability to work weekends, holidays, and evenings
  • Capability to lift up to 40 lbs

Guitar Center is an Equal Opportunity Employer, committed to providing fair employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. All employment decisions are based on valid job-related criteria.



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