Sales and Customer Service Representative
2 weeks ago
Overview
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting our wellness programs to help our clients achieve their health and wellness goals.
Key Responsibilities:
- Provide outstanding customer service and ensure that every client feels valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Culture & Support:
- Trained leadership that is invested in your success
- Award programs (like Sales Associate of the Year)
- A caring community that strives to celebrate individuality and share knowledge
If you're passionate about delivering exceptional customer experiences and promoting wellness programs, we'd love to hear from you
Requirements:
- High school diploma (or equivalent)
- Previous sales experience (preferred)
- Critical thinkers with excellent math and computer skills and the ability to multitask
- Great people skills and ability to establish positive relationships with guests and team
- Supporters of total body care with a general knowledge of massage and skin care services
Perks:
- Hourly + Commission
- Consistent Schedule
- Advancement Opportunities
- Training to help you grow & refine your skills
- Medical Benefits
- 401k program
- Paid Vacation
- Mental Health Days
- Discount on Service and Products
- Dynamic & energizing environment
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