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Overnight Hotel Auditor

2 months ago

Lancaster, Pennsylvania, United States The High Companies Full time
High Hotels Ltd. is a prominent operator of select-service and extended stay accommodations across Pennsylvania and New Jersey. We are committed to upholding the highest standards in guest satisfaction and overall service quality.

As a Night Auditor at High Hotels Ltd., your role will involve effectively representing the hotel to guests by responding courteously and efficiently to their needs, assisting with check-ins and check-outs, providing information, and managing revenue and expense transactions. You will also be tasked with ensuring the safety and security of both guests and team members.

This position is part-time, primarily scheduled from 11:00 PM to 7:00 AM on various days, including weekends. There may be occasional shifts from 3:00 PM to 11:00 PM.

Availability on weekends (Friday and Saturday) and holidays is essential.

Weekend shifts include a $2/hour premium.

Starting pay ranges from $15.50 to $16.50 per hour, based on experience.

Key responsibilities for our Night Auditor include:
  • Assisting guests with check-in and check-out processes.
  • Managing guest reservations, including taking, modifying, and canceling as needed.
  • Handling cash transactions accurately.
  • Generating and reviewing night audit reports.
  • Upholding hotel safety and security protocols.
  • Communicating hotel amenities and services to guests.
  • Maintaining daily operational logs.
  • Delivering express check-out receipts and newspapers as required.
  • Supporting Breakfast Attendant duties when necessary.
  • Assisting with laundry tasks as needed.
Our ideal candidate will possess the following qualifications:
  • A high school diploma or equivalent (GED) is preferred.
  • Experience in customer service is advantageous.
  • Ability to handle monetary transactions accurately.
  • Strong reading, math, and communication skills.
  • Basic knowledge of bookkeeping and auditing is preferred.
  • Availability to work weekends and holidays is mandatory.
Working with High Companies:

At High Hotels, our co-workers are our top priority. This principle has been integral to our culture since the inception of The High Companies over 85 years ago.

High Hotels provides a comprehensive benefits package, including medical coverage, a 401(k) plan, vacation time, and employee discounts (varies based on employment status).
  • Excellent benefits, including medical, dental, and vision coverage for full-time employees.
  • Vacation time is available for regular full-time staff.
  • 401(k) retirement plan with company matching.
  • Tuition reimbursement program.
  • Bonus opportunities for housekeeping and front desk staff.
  • Discounts on worldwide travel.
  • A fun and engaging work environment where management fosters a positive atmosphere.
We are an Equal Opportunity Employer, committed to protecting veterans and individuals with disabilities.

The contractor will not discriminate against employees or applicants based on their inquiries about, discussions of, or disclosures regarding their own pay or that of others.