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Patient Outreach Coordinator
2 months ago
We are seeking a highly motivated and detail-oriented Patient Outreach Representative to join our team at Palm Medical Centers. As a key member of our outreach team, you will play a critical role in introducing our practice to the Fort Worth area and enrolling new members with Medicare onto our practice.
Key Responsibilities- Develop and implement effective marketing strategies to create engagements in the community and guide patients on healthcare coverage options.
- Enroll Medicare patients onto Palm Medical Centers as their primary care physician assigned to their HMO health plan.
- Meet or exceed monthly enrollment targets to contribute to Palm Medical Centers' membership growth.
- Collaborate with the Marketing Department to attend community events, store table-tops, and center activations to generate contact lists and work prospective leads.
- Screen potential members about their healthcare needs and work with partnered insurance agents and brokers to guide patients on the best health plan selection.
- Educate potential members about center services, how to access services and programs, and overall member eligibility.
- Coordinate center tours for potential patients, including transportation to-and-from scheduled tours.
- Work with the Case Management Team for appropriate enrollment strategies.
- Provide customer service throughout the entire length of membership for patient center retention.
- Represent the Palm Medical Centers brand well and have full knowledge of the company's services and patient resources.
- High school or equivalent (Required)
- Sales experience: 1 year (Required)
- Community Outreach experience: 1 year (Preferred)
- Event planning experience: 1 year (Preferred)
- Marketing experience: 1 year (Preferred)
- Texas Driver's License (Required)
- Competitive salary starting at $40,000.00 annually (based on experience)
- 401(k) plan
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Palm Medical Centers is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state, or local laws.
