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Teller - Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Teller to join our team at Quality Talent Group. As a Teller, you will play a critical role in providing exceptional customer service and support to our clients.
Key Responsibilities- Process customer transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and attention to detail.
- Provide personalized support to customers, addressing their financial needs and concerns.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Stay up-to-date on banking products and services, making recommendations to customers as needed.
- Identify and escalate potential issues or risks to management.
- 6+ months of experience in a customer-facing role, preferably in the banking or financial services industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong analytical and problem-solving skills, with the ability to identify and resolve customer issues.
- Ability to maintain confidentiality and handle sensitive customer information.
- Experience working with cash handling and banking systems.
- Knowledge of banking products and services, including mobile banking options.
- Ability to work a flexible schedule, including weekends and holidays.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.