Sales Coordinator
3 weeks ago
Barry-Wehmiller Companies Inc is a strategic alliance of resources and services that bring together several industry leaders in the design, manufacture, and service of high-performance converting and packaging machinery for various industries.
The company offers trusted brands and innovative technologies in the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.
By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Job Description:
This position is responsible for ensuring that customers receive complete, accurate and timely technical proposals and order acknowledgements, and functions as the liaison between the Sales Executives, internal departments, and customers.
Key Responsibilities:
- Maintain price worksheets used by Sales Executives for quoting standard machines with standard options.
- Work with Sales Executives to coordinate technical reviews with customers, engineering, and Operations to review the RFQ to determine scope and project risks.
- Maintain proposal formats for use by Sales Executives, including structure, format, and accuracy of content.
- Follow-up with Sales Executives on open quotes to confirm they are active and valid.
- Maintain standard machine specifications that align with engineering's job structure.
- Enter orders and billing plans in the ERP system and maintain specifications for all sold jobs.
- Maintain the structure and content of electronic document management system.
- Coordinate and participate in customer visits.
- Organize internal and external (when required) customer machine demos.
- Participate in sales kick-off and risk burn down meetings.
- Manage projects at lower revenue levels and/or with low risks, following lean processes.
- Act as the single point of contact between engineering, Operations, and Sales Executives, or directly with the customer to ensure project success.
- Maintain integrity of data in the customer relationship management (CRM/CPQ) database.
- Facilitate resolution of customer related financial issues, billing discrepancies, past due invoices and credit holds.
- Back-up other administrative functions.
Requirements:
- An associate degree in a technical or business-related discipline is preferred. A high school diploma or equivalent is required.
- Two - four years of relevant experience, preferably in a manufacturing environment.
Competencies:
- Customer Focus -Building strong customer relationships and delivering customer-centric solutions.
- Instills Trust -Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Drives Results -Consistently achieving results, even under tough circumstances.
- Communicates Effectively -Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Optimizes Work Processes -Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates - Building partnerships and collaborating with others to meet shared objectives.
- Decision Quality - Making good and timely decisions that keep the organization moving forward.
- Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear.
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