Optical Sales Associate
3 weeks ago
At Shopko Optical, we're committed to delivering exceptional eye care and high-quality products to our customers. As a Full-time Retail Optical Sales Associate, you'll play a vital role in helping us achieve this goal.
Key Responsibilities:
- Provide excellent customer service and patient care in the selection, ordering, and dispensing of eyewear.
- Complete pre-screening activities prior to patient exams.
- Prepare work orders for the Optical Lab.
- Process medical billing information.
- Maintain frame inventory.
What We Offer:
- Competitive wages and sales incentives.
- 401K with match.
- Vacation pay and personal days.
- Volunteer time off.
- Sick pay.
- Health and wellbeing benefits.
- Voluntary and cafeteria offerings.
- Employee assistance program.
- On-the-job training and certification.
- Teammate recognition program.
Requirements:
- Previous experience in an office and/or optical dispensing is preferred.
- Able to handle multiple customer interactions and phone calls at a time.
- Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing.
- High school graduate or equivalent.
- To become certified, teammate must complete Shopko provided training OCE Certification requirements and calendar modules.
Essential Functions and Work Requirements:
- Ability to effectively communicate at all levels within the organization through written and two-way verbal communication.
- Able to read and write at a high school graduate level.
- Able to sit or stand for extended periods of time.
- Able to operate various office equipment, including personal computers, telephones, fax machines, copiers, etc.
- Ability to lift 10 to 20 pounds.
- Ability to see (near, distance, color, and depth perception).
- Manual and finger dexterity, as well as hand/arm steadiness.
- Ability to grip and hold items.
- Good eye and hand coordination.
- Able to operate a cash register, various optical equipment, and tools.
- Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines.
- Able to travel independently to support Company objectives and personal development.
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