Optical Sales Associate

3 weeks ago


Green Bay, Wisconsin, United States Shopko Optical Full time
Job Description

At Shopko Optical, we're committed to delivering exceptional eye care and high-quality products to our customers. As a Full-time Retail Optical Sales Associate, you'll play a vital role in helping us achieve this goal.

Key Responsibilities:

  • Provide excellent customer service and patient care in the selection, ordering, and dispensing of eyewear.
  • Complete pre-screening activities prior to patient exams.
  • Prepare work orders for the Optical Lab.
  • Process medical billing information.
  • Maintain frame inventory.

What We Offer:

  • Competitive wages and sales incentives.
  • 401K with match.
  • Vacation pay and personal days.
  • Volunteer time off.
  • Sick pay.
  • Health and wellbeing benefits.
  • Voluntary and cafeteria offerings.
  • Employee assistance program.
  • On-the-job training and certification.
  • Teammate recognition program.

Requirements:

  • Previous experience in an office and/or optical dispensing is preferred.
  • Able to handle multiple customer interactions and phone calls at a time.
  • Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing.
  • High school graduate or equivalent.
  • To become certified, teammate must complete Shopko provided training OCE Certification requirements and calendar modules.

Essential Functions and Work Requirements:

  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication.
  • Able to read and write at a high school graduate level.
  • Able to sit or stand for extended periods of time.
  • Able to operate various office equipment, including personal computers, telephones, fax machines, copiers, etc.
  • Ability to lift 10 to 20 pounds.
  • Ability to see (near, distance, color, and depth perception).
  • Manual and finger dexterity, as well as hand/arm steadiness.
  • Ability to grip and hold items.
  • Good eye and hand coordination.
  • Able to operate a cash register, various optical equipment, and tools.
  • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines.
  • Able to travel independently to support Company objectives and personal development.


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