Optical Sales Associate
5 days ago
Shopko Optical is seeking a highly skilled Optical Sales Associate to provide exceptional customer service and patient care in our Green Bay West, WI location. As an Optical Sales Associate, you will be responsible for providing excellent patient and customer service in the selection, ordering, and dispensing of eyewear. You will also complete pre-screening activities prior to patient exams, prepare work orders for the Optical Lab, and process medical billing information.
Key Responsibilities
- Provide excellent customer and patient service according to company and Optical Center standards
- Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs
- Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
- Order and dispense eyewear accurately and professionally
- Assist patients with proper frame repairs and adjustments, and show patients how to insert, remove, and care for their contact lenses
- Assist the Optometrist with case histories and screenings
Requirements
- High School Graduate or equivalent
- Maintain license as required by state
- Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
- Able to read and write at a high school graduate level
- Able to sit or stand for extended periods of time
- Able to operate various office equipment, including personal computers, telephones, fax machines, copiers, etc.
What We Offer
- Competitive wages and incentives
- 401K with match
- Vacation pay and personal days
- Volunteer time off
- Sick pay
- Health and wellbeing benefits
- Voluntary and cafeteria offerings
- Employee assistance program
- On-the-job training and certification
- Teammate recognition program
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