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Medical Records Supervisor

2 months ago

Houston, Texas, United States AK Law Firm Full time
Job Overview

AK Law Firm is a prominent personal injury law firm committed to delivering outstanding legal services to individuals harmed by the negligence of others. We are currently seeking a skilled Medical Records & Demands Supervisor to enhance our Medical Records & Demand department. The successful candidate will play a crucial role in supporting clients by ensuring that their medical records and billing needs are handled with precision and care.

Key Responsibilities

Medical Records & Billing Management
- Initiate requests for medical records and billing from healthcare providers.
- Maintain communication with case managers regarding the status of requested records and bills through our case management system.
- Organize and file medical records upon receipt.
- Analyze records and bills for accuracy, relevance, and any discrepancies.
- Obtain imaging records for specific medical conditions as necessary.
- Process and track HIPAA-compliant requests for medical records and billing from treatment providers.
- Utilize both electronic and paper methods for requests, ensuring compliance with regulations.
- Monitor and update the status of client medical releases as needed.
- Assist with various aspects of casework related to medical documentation and billing inquiries.
- Clarify details regarding treatment providers, dates, and locations.

Medical Balance Oversight
- Confirm outstanding balances for client treatments with healthcare providers.
- Ensure clients are utilizing their health insurance appropriately and that providers are billing the insurance companies correctly.
- Guide providers in submitting bills to the correct entities, whether insurance or medical payment coverage.
- Keep detailed records of balance information in the case management system and alert case managers to significant updates.

Qualifications
  • 1-5 years of recent leadership experience, ideally in a personal injury law firm setting.
  • Strong organizational skills.
  • Exceptional communication abilities and a positive demeanor.
  • Friendly and approachable in a professional environment, capable of managing multiple client interactions.
  • Able to follow directions while also contributing innovative ideas for office improvement.
  • Meticulous attention to detail.
  • Dependable and trustworthy.
  • Proficient in Microsoft Office applications.
  • Familiarity with case management software is advantageous.
  • Effective time management skills.
Benefits
  • Comprehensive dental insurance.
  • Employee assistance programs.
  • Discounts for employees.
  • Health insurance coverage.
  • Life insurance options.
  • Paid time off.
  • Support for professional development.
  • Referral incentives.
  • Vision insurance.

EEOC Statement
AK Law Firm is committed to providing equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.