Recovery Specialist

5 days ago


West Valley City, Utah, United States OneMain Financial Full time

Recovery Collector Job Description

We are seeking a skilled Recovery Collector to join our team at OneMain Financial. As a key member of our collection team, you will play a critical role in negotiating arrangements for payment or settlements with customers on deficiency balances on accounts.

Key Responsibilities:

  • Negotiate with customers to resolve account deficiencies and arrange for payment or settlements.
  • Locate customers using skip tracing tools to collect on deficiency balances.
  • Prepare and mail Notice of Deficiency letters to responsible parties.
  • Determine account eligibility for transfer to appropriate 3rd party collection agencies.
  • Prepare garnishment paperwork for applicable parties.

Requirements:

  • 1+ year of customer service experience.
  • 2+ years of collections experience.
  • High School Diploma or GED required.
  • Excellent interpersonal and communication skills.
  • Working knowledge of Microsoft Office Suite, including Excel and Word.

About OneMain Financial:

OneMain Financial is a leading provider of nonprime consumer loans and credit cards. We are dedicated to improving the financial well-being of hardworking Americans by providing responsible access to credit. Our team is driven by a passion for innovation, customer service, and community involvement.

Benefits:

  • Competitive salary and bonus potential.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) matching program.
  • Tuition reimbursement.
  • Paid time off and holidays.

Why Join Our Team:

At OneMain Financial, we value our employees and offer a supportive and inclusive work environment. We are committed to helping our team members grow and develop their careers. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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