Recovery Specialist
5 days ago
Recovery Collector Job Description
We are seeking a skilled Recovery Collector to join our team at OneMain Financial. As a key member of our collection team, you will play a critical role in negotiating arrangements for payment or settlements with customers on deficiency balances on accounts.
Key Responsibilities:
- Negotiate with customers to resolve account deficiencies and arrange for payment or settlements.
- Locate customers using skip tracing tools to collect on deficiency balances.
- Prepare and mail Notice of Deficiency letters to responsible parties.
- Determine account eligibility for transfer to appropriate 3rd party collection agencies.
- Prepare garnishment paperwork for applicable parties.
Requirements:
- 1+ year of customer service experience.
- 2+ years of collections experience.
- High School Diploma or GED required.
- Excellent interpersonal and communication skills.
- Working knowledge of Microsoft Office Suite, including Excel and Word.
About OneMain Financial:
OneMain Financial is a leading provider of nonprime consumer loans and credit cards. We are dedicated to improving the financial well-being of hardworking Americans by providing responsible access to credit. Our team is driven by a passion for innovation, customer service, and community involvement.
Benefits:
- Competitive salary and bonus potential.
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401(k) matching program.
- Tuition reimbursement.
- Paid time off and holidays.
Why Join Our Team:
At OneMain Financial, we value our employees and offer a supportive and inclusive work environment. We are committed to helping our team members grow and develop their careers. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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