Ski Patrol Trail Crew Member
2 weeks ago
Job Description:
Ski Patrol is a team-oriented department at Dodge Ridge Mountain Resort, focused on providing excellent customer service to our guests on and off the mountain. As a Ski Patrol Trail Crew Member, you will be a host, guide, and information center, responding to various tasks and situations.
Key Responsibilities:
- Assist Ski Patrollers with emergency care and rescue.
- Participate in mountain safety and maintenance, including slope safety, boundary marking, flagging, mazes, signage, and other situations.
- Demonstrate a commitment to delivering excellent customer service, interacting with guests in a courteous manner and answering questions professionally.
- Operate snowmobiles safely and efficiently.
- Communicate effectively with other departments and provide support as needed.
- Maintain an efficient ski patrol operation and adhere to mountain hill safety procedures.
- Ensure safe and easy access within the base patrol room and ski patrol shacks.
- Develop rope rescue skills and work knowledge of emergency plans.
- Maintain clean, safe, and professional workstations and records.
- Recognize and correct safety hazards within the ski patrol department.
- Perform tasks such as shoveling snow, lifting heavy items, and walking on uneven ground.
- Provide timely and accurate information to guests about weather conditions, grooming, and slope conditions.
- Communicate problems to superiors and show initiative in handling routine and emergency matters.
Requirements:
- Ability to read and write legibly and use good composition skills.
- EMR certification (Advanced CPR/First Aid/AED) is required.
- Advanced skiing or boarding ability and knowledge of the ski area's terrain and facilities.
- Ability to learn and be knowledgeable about equipment and standard procedures for its care and safe operation.
- Valid driver's license and satisfactory DMV record check to operate a snowmobile.
- Satisfactory completion of the Snowmobile Safety Program.
- Good physical condition and willingness to work in extreme weather conditions.
- Safety and risk-oriented mindset.
- Excellent communication and hosting skills.
Work Environment:
As a Ski Patrol Trail Crew Member, you will work in a fast-paced, outdoor environment with varying weather conditions. You will interact with guests and other resort staff members, and be required to perform tasks in high places and around moving objects.
Uniform and Equipment:
You will be provided with most of the uniform and equipment needed to perform your job, but you will be required to provide some items, including a watch, sunglasses, goggles, gloves, knife, and warm boots with Vibram soles.
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