Re-Entry Specialist
4 weeks ago
We are seeking a highly skilled and compassionate Re-Entry Specialist to join our team at New Freedom Behavioral Health. As a key member of our clinical team, you will play a vital role in ensuring member satisfaction by working collaboratively with cross-functional teams to assess member needs, evaluate transitional service options, create transition plans, coordinate care, and monitor progress.
Key Responsibilities- Participate in the assessment and development of individualized service plans, then implement services through excellent case management delivery.
- Communicate member needs and status updates to a variety of clinical and peer coach teams and follow-up accordingly.
- Partner with members to develop a role for themselves outside of their recovery and re-entry, while focusing on expected outcomes of increased employment, meaningful community activity, independent living status, and positive social networks.
- Provide supportive services including, but not limited to assistance in maintaining, monitoring, and modifying covered services and case management plans.
- Identify necessary resources to meet members' needs and help members to obtain needed resources.
- Manage discharge plans upon completion of treatment, as necessary.
- Act as the member's advocate as it relates to insurance coverage and financial assistance.
- Maintain the members' comprehensive case management records and notes through detailed, accurate, and timely documentation.
- Facilitate placement programs and provide resources, including employment programs/resources that are provided by the Transitional Services department, Re-entry Specialists, and Peer Coaches.
- Adjust to fluctuating peaks in member flow, acuity, and other operational demands while maintaining quality.
- Collaborate professionally with courtesy and tact when interacting with the leadership team, employees, members, and the community.
- Transport members to their desired destinations, as required.
- Assist with monitored urinalysis/drug testing of members, as needed and per company protocols.
- Effectively meets any/all outlined Key Performance Indicators (KPIs), ensuring the highest quality and level of member care and engagement is provided.
- Receives and actively engages in clinical supervision and oversight each week/month based on BHPP/BHT designation requirements, including completion of all continuing education requirements.
At New Freedom Behavioral Health, we provide a comprehensive benefits package that includes:
- Competitive pay rates - including shift differential for eligible shifts/positions
- Comprehensive medical coverage (including dependents/family) - majority company-paid
- Short Term Disability, Life Insurance, Employee Assistance Program - company-paid
- 401K
- Dental, Vision, and Supplementary Insurance - available at low cost to employees
- Paid Time Off
- Paid Sick Time
- Paid Holidays - including 2 extra Floating Holidays
We are an Equal Opportunity Employer, a drug-free workplace, and comply with Veteran and ADA regulations as applicable.
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