Front Desk Coordinator

1 day ago


Everett, Washington, United States Elle Marie Hair Studio LLC Snohomis Full time
About the Role

We are seeking an experienced Guest Service Administrator to join our team at Elle Marie Hair Studio LLC Snohomis. The successful candidate will provide exceptional customer service, manage front-desk operations, and support the overall success of our business.

Responsibilities:
  1. Provide excellent customer service through phone, email, and in-person interactions.
  2. Manage a high volume of inbound calls and respond to client inquiries.
  3. Coordinate appointments, services, and other administrative tasks.
  4. Collaborate with stylists and management to ensure seamless client experiences.
  5. Maintain accurate records and reports.
  6. Stay up-to-date on company policies, procedures, and promotions.

Requirements:
  1. 2+ years of experience in customer service or a related field.
  2. High school diploma or equivalent required; degree preferred.
  3. Excellent communication, problem-solving, and organizational skills.
  4. Ability to multitask and work in a fast-paced environment.
  5. Availability to work flexible hours, including evenings and weekends.

Estimated Salary Range: $50,000 - $65,000 per year, depending on experience and qualifications.

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