Customer Service Coordinator

7 days ago


Everett, Pennsylvania, United States Weis Markets Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Checkout Experience Specialist. In this role, you will be responsible for providing exceptional customer service, ensuring smooth transactions, and maintaining a clean and safe store environment.

About the Job

This is a full-time position that requires strong communication and problem-solving skills. As a Checkout Experience Specialist, you will work closely with customers, cashiers, and other team members to ensure seamless shopping experiences.

The estimated salary for this role is $35,000 - $45,000 per year, depending on experience.

Key Responsibilities:
  • Directs customer flow through the front end, ensuring efficient service and minimizing wait times.
  • Provides excellent customer service, resolving concerns promptly and professionally.
  • Ensures security and cash control procedures are followed, identifying and preventing losses.
  • Monitors cashier performance and provides feedback to management.
  • Assists in training and retraining of front-end associates to maintain high levels of productivity and courtesy.
Qualifications:

To succeed in this role, you should have a high school diploma or equivalent, and no prior experience is required. Weis Markets is an Equal Opportunity Employer and welcomes applicants from diverse backgrounds.



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