Bank Teller
2 weeks ago
We are seeking a highly skilled and customer-focused Bank Teller to join our team at M&T Bank. As a Bank Teller, you will be responsible for providing exceptional service to our customers, resolving routine problems, and ensuring a positive banking experience.
Key Responsibilities- Provide exceptional customer service, adhering to established standards and delivering solutions that meet customer needs.
- Educate customers through digital demonstrations, identify self-service opportunities, and take ownership of escalated account services issues.
- Accurately balance and process customer transactions, complete branch-related operational activities, and maintain M&T internal control standards.
- Adhere to applicable compliance/operational risk controls, promote a diverse and inclusive work environment, and stay current on operational changes.
- High school diploma or equivalent, with a minimum of 6 months customer service experience, including data entry and/or cash handling experience.
- Proven verbal communication skills, interpersonal skills, and ability to demonstrate exceptional customer service.
- Well-organized, with proven time management and prioritization skills, and proficiency with internet user-level technology.
- Bilingual based on branch needs.
- Ability to stand for long periods of time, prolonged use of hands and fingers, and ability to lift light to heavy objects weighing 5lbs – 30 lbs.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.88 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
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