Hotel Operations Manager

6 days ago


Kansas City, Missouri, United States Marquee Hospitality Full time
General Manager

Marquee Hospitality is seeking a seasoned General Manager to lead our hotel team. As a key member of our management team, you will be responsible for driving business growth, improving guest satisfaction, and fostering a positive work environment.

Key Responsibilities:
  • Hotel Operations: Oversee daily hotel operations, including front office, housekeeping, breakfast, maintenance, night audit, and guest satisfaction.
  • Sales and Marketing: Develop and implement sales strategies to achieve revenue goals, and market the hotel's quality products and services to exceed guest expectations.
  • Leadership and Development: Recruit, hire, train, and retain top talent, and provide mentorship and motivation to hotel employees.
  • Financial Management: Work with departments to achieve budgets and build strong working relationships.
  • Guest Experience: Provide a high-quality image towards guests, employees, business associates, and the community, and communicate effectively to create a great impression.
Requirements:
  • Hotel General Manager with 2-3 years of hotel experience.
  • Hilton Brand and PEP experience preferred.
Benefits:
  • Employee can use more than 4 hotel stays per year.
  • Provides a paid day off for birthday.
  • Quarterly celebrations include exciting gift cards or bonus.
  • Buddy program for employees.
  • Flexible Schedules.
  • Employee Incentives.


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