Operations Director

4 weeks ago


Mooresville, North Carolina, United States Done Right Merchandising Full time

Done Right Merchandising is a retail services provider that specializes in new store setups, remodels, resets, and fixture installations. Our commitment to high-quality services has earned us a preferred partner status for top retailers and brands across the country.

We are seeking an Operations Manager to support our continued growth by bringing leadership and operational excellence to our team. The ideal candidate will have experience managing and engaging large field teams.

Key Responsibilities

Oversee key performance indicators as established by DRM and our clients.

Ensure overall project success through proper staffing and expense management.

Manage and track all expenses related to projects assigned.

Source hotel accommodations for assigned projects.

Manage and own client relations for projects assigned.

Oversee strategic approach to training and development of field teams.

Qualifications

Background in multi-location team leadership with 5+ years of field experience.

Proven ability to promote positive company culture while leading a remote workforce.

Strong organizational and interpersonal skills.

Must have experience with and be comfortable communicating with a wide variety of people and personalities.

Track record of achieving strong results through leadership and communication.

Demonstrated ability to meet deadlines and be accountable for completing tasks that require a high level of attention to detail.

Experience working with Microsoft Office.

Minimum 20% travel required (approximately 6 days per month).

May require occasional evening and weekend responsibilities, as dictated by projects assigned.

Ability to pass background check and drug test.

Must live within driving distance to Mooresville, NC as this position will be office based.

Employment Type

Full-time



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