Portfolio Director
4 weeks ago
Gross Residential is seeking a seasoned professional to lead the operations of apartment communities in the Charlotte, North Carolina area. This role involves managing a team of Regional Managers and conducting on-site visits to assigned properties.
The successful candidate will be responsible for the overall direction, coordination, and evaluation of business units, including recruitment, leasing strategy, capital improvement projects, and property performance. This individual will report to the Director of Apartment Management and will have frequent contact with owners.
Key Responsibilities:
- Develop and execute strategies related to property management operations by directing team members on the assigned portfolio of properties.
- Implement and improve policies, procedures, and practices to enable each property to meet and exceed budgeted financial goals and achieve operational performance and personnel objectives.
- Manage vendor contracts and capital improvement work scopes.
- Provide leadership to the team of Regional Managers and Property Managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices.
- Ensure that the portfolio and individual communities meet established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
- Produce timely reporting and ongoing communication about the performance of the properties and respond quickly and with urgency to concerns, questions, issues, and requests.
- Ensure that the portfolio and individual communities meet established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
- Provide leadership to the team of Regional Managers and Property Managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices.
- Manage vendor contracts and capital improvement work scopes.
- Implement and improve policies, procedures, and practices to enable each property to meet and exceed budgeted financial goals and achieve operational performance and personnel objectives.
Preferred Qualifications and Skills
- Strong focus, high level of sensitivity, and competence with risk management.
- Manage customer service through multiple teams while monitoring revenue and occupancy.
- Exceptional written and verbal communication skills.
- Ability to impact and influence people and processes.
- Detailed knowledge of Fair Housing.
- Bachelor's or Master's Degree in a related discipline.
- 10-15 years of experience in the management and leadership of multi-site operations, preferably in the multi-family industry or a related field organization, e.g. retail, automotive, hospitality.
- Bachelor's or Master's Degree in a related discipline.
- Detailed knowledge of Fair Housing.
- Ability to impact and influence people and processes.
- Exceptional written and verbal communication skills.
- Manage customer service through multiple teams while monitoring revenue and occupancy.
About the Company
Gross Residential is a dynamic real estate development, construction, and property management firm with over 300 employees and over 40 locations throughout Ohio, Tennessee, Alabama, North Carolina, and South Carolina. We develop projects and oversee the construction of apartments, townhouses, and condominiums. We market and sell the homes, while maintaining ownership of and managing the apartment communities.
Celebrating our 106th year in business, we offer a pleasant, team-oriented, professional environment, strong, competitive salary, health and dental benefits, Health Savings Account, a generous paid time package, and 401k with company match.
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