Technology Operations Specialist

4 weeks ago

Mooresville, North Carolina, United States Lowe's Full time
Job Summary

We are seeking a highly skilled Technology Operations Engineer to join our team at Lowe's. As a key member of our technology team, you will be responsible for ensuring the operational health of our technology systems, including performance, availability, and reliability.

Key Responsibilities:

  • Implement complex solutions requirements and functional specifications to support integrated and sustainable designs for designated infrastructure systems.
  • Collaborate with other engineers to ensure flexible, scalable, and maintainable infrastructure systems are delivered.
  • Maintain, upgrade, optimize, and ensure maximum uptime of live, pre-production, and dev environments.
  • Troubleshoot and fix (or escalate) application, network, system, and database issues.
  • Develop and validate basic system design prototypes.
  • Build basic hardware and/or software configurations and prepare system components for installation to the infrastructure.
  • Develop, validate, and execute basic infrastructure tests to identify system errors and ensure solutions meet functional specifications.
  • Lead effort to deliver the validation and testing of smaller, basic components of larger infrastructure systems.
  • Support the implementation and maintenance of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services.
  • Provide support for functionality tests as needed, working with Technology teams to revise key system components based on test results as appropriate.
  • Provide post-implementation support, making system enhancements as needed.

Requirements:

  • Bachelor's Degree in Computer Science, CIS, or related field (or equivalent work experience in a related field).
  • 2 years of experience in an IT support environment with technical experience in distributed technologies and systems development.
  • Experience with systems (both infrastructure and applications) management, diagnostics, and support.
  • Familiarity with networking, server, and storage technologies.
  • Familiarity with n-tier architectures.

Preferred Qualifications:

  • Master's Degree in Computer Science, CIS, or related field.
  • 2 years of experience leading technical or project teams with or without direct reports.
  • 1 year of work experience in an IT role requiring interaction with senior management (i.e., Director level or higher).
  • 2 years of experience working in a large matrixed organization.
  • 2 years of experience working with third-party IT vendors and/or systems solution providers.
  • 2 years of IT experience in the retail industry.
  • 2 years of experience writing technical documentation in an infrastructure development environment.
  • Knowledge of one or more of the following: Unix/Linux/Windows server administration experience (RedHat); Configuration management and automation tools; Database administration experience (RDBMS, NoSQL); Messaging technologies (MQ. Kafka); Web Servers Experience (Apache, Nginx); Application containers (Jboss); Core Services - NTP, proxy, mail, DNS; IT security; Public/Private Cloud technology; Scripting languages; Object-oriented languages; Big Data technologies (Splunk).

About Lowe's:

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit https://www.lowes.com/. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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