Medical Records Coordinator
2 weeks ago
At Focus Health Medical Group, we are seeking a highly organized and detail-oriented Medical Records Clerk to join our team.
Key Responsibilities:
- Manage and maintain accurate and confidential patient records in compliance with healthcare laws and regulations.
- Transfer data into our main system database and prepare patient charts.
- Create digital copies of documents and maintain electronic records.
- Process legal requests, such as subpoenas and court orders, under guidance.
- Retrieve files and manage permanent filing systems.
- Notify requesters when records are available and fax necessary paperwork.
- Provide exceptional customer service over the phone and assist with medical records inquiries.
- Adhere to our Service Excellence standards (AIDET) in all interactions.
- Ensure strict confidentiality in line with HIPAA regulations.
- Participate in professional development and team meetings as required.
- Complete other duties and special projects as assigned.
Qualifications:
- High School diploma or equivalent.
- 3 years of medical records experience.
- Familiarity with medical terminology is a plus.
Competencies & Success Factors:
- Proficiency in electronic health records and computer skills.
- Strong attention to detail, independent work ethic, and a positive attitude.
- Excellent problem-solving skills and the ability to handle complex information.
- Effective communication and customer service skills.
- Ability to work efficiently, prioritize tasks, and work with minimal supervision.
- Maintaining confidentiality of all patient and clinic information.
Benefits:
- Comprehensive healthcare package.
- Retirement benefits.
- Paid Time Off, Sick Time.
Focus Health Medical Group is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.
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