Customer Service and Sales Professional

2 weeks ago


Downey, California, United States Massage Envy Full time

Job Title: Customer Service and Sales Professional

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About Us: Massage Envy Downey is a leading provider of spa services, dedicated to delivering exceptional experiences to our clients. We are seeking a highly skilled and motivated Customer Service and Sales Professional to join our team.

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Job Summary: As a Customer Service and Sales Professional, you will be responsible for providing exceptional customer service, selling massage services, and maintaining a clean and organized clinic environment.

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Key Responsibilities:

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  • Prominently display the company name at the front desk area.">
  • Answer phone calls promptly and professionally.">
  • Efficiently book appointments and check members in and out.">
  • Greet guests and members warmly and maintain a positive attitude.">
  • Present Membership Plans to potential clients, highlighting the benefits and features.">
  • Meet or exceed sales targets by upselling and cross-selling membership plans.">
  • Maintain client files electronically and ensure confidentiality.">
  • Perform other duties as assigned by supervisors.">
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Qualifications:

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  • Previous customer service experience is required.">
  • Previous sales experience is required.">
  • Flexible availability, including weekends.">
  • Bilingual is a plus but not required.">
  • Positive attitude and strong communication skills.">
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Salary: $45,000 - $55,000 per year (based on location and experience).

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About the Role: This is an exciting opportunity to join a dynamic team and contribute to the success of Massage Envy Downey. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply.

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Contact Information: Please submit your resume online or in person. You may also contact us if you have additional questions or would like to schedule a phone interview.



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