Customer Service and Sales Professional
2 weeks ago
Job Title: Customer Service and Sales Professional
">About Us: Massage Envy Downey is a leading provider of spa services, dedicated to delivering exceptional experiences to our clients. We are seeking a highly skilled and motivated Customer Service and Sales Professional to join our team.
">Job Summary: As a Customer Service and Sales Professional, you will be responsible for providing exceptional customer service, selling massage services, and maintaining a clean and organized clinic environment.
">Key Responsibilities:
">- ">
- Prominently display the company name at the front desk area.">
- Answer phone calls promptly and professionally.">
- Efficiently book appointments and check members in and out.">
- Greet guests and members warmly and maintain a positive attitude.">
- Present Membership Plans to potential clients, highlighting the benefits and features.">
- Meet or exceed sales targets by upselling and cross-selling membership plans.">
- Maintain client files electronically and ensure confidentiality.">
- Perform other duties as assigned by supervisors.">
Qualifications:
">- ">
- Previous customer service experience is required.">
- Previous sales experience is required.">
- Flexible availability, including weekends.">
- Bilingual is a plus but not required.">
- Positive attitude and strong communication skills.">
Salary: $45,000 - $55,000 per year (based on location and experience).
">About the Role: This is an exciting opportunity to join a dynamic team and contribute to the success of Massage Envy Downey. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply.
">Contact Information: Please submit your resume online or in person. You may also contact us if you have additional questions or would like to schedule a phone interview.
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