Customer Service Representative
3 weeks ago
VANNESSA GONZALEZ INSURANCE AGENCY is seeking a skilled CUSTOMER SERVICE REPRESENTATIVE to join our team.
Estimated Salary: $40,000 - $60,000 per year.
We are looking for a driven and goal-oriented individual with excellent customer service skills to process customer policy change requests, verify customer information, answer incoming phone calls, and schedule appointments for sales staff. In addition, the ideal candidate will be able to respond to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Responsibilities:
- Process customer policy change requests.
- Verify phone numbers, addresses, and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Benefits:
- A competitive salary range of $40,000 - $60,000 per year.
- The opportunity to work with a dynamic team in a fast-paced environment.
- Ongoing training and development opportunities to enhance your skills and knowledge.
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