Customer Service Specialist
3 weeks ago
Key Responsibilities:
- Build strong relationships with customers through active listening, empathy, and a positive attitude.
- Assess customer needs and provide personalized recommendations on banking products and services.
- Maintain accurate records and balance cash drawers independently.
- Collaborate with other teams to identify sales opportunities and provide outstanding customer experiences.
Requirements:
- 2+ years of cash handling and customer service experience, preferably in banking.
- Demonstrated success in cross-selling banking services and products.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
Salary Range: $18.61 - $25.10 per hour.
Benefits: HomeStreet offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
Work Environment: Our retail banking locations are welcoming and modern spaces where you can build strong relationships with customers and colleagues alike.
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