Customer Service IT Technician

3 days ago


Greenwood, South Carolina, United States Laminex Inc Full time

Laminex Inc. is seeking a Customer Service IT Technician to join our team as part of our efforts to provide top-notch support to our customers.

Job Responsibilities

The successful candidate will be responsible for assisting customers with software and hardware questions, remotely setting up customer equipment, installing and configuring software, and providing training to customers on best practices in technology.

Requirements:

  • An associate's or bachelor's degree in Computer Science, IT, MIS or a related field is preferred
  • Previous experience as an IT Technician or a help-desk technician is preferred
  • Strong troubleshooting and analytical skills
  • Ability to work well as part of a team
  • Strong written and verbal communication skills
  • Understanding of data privacy and security

This role offers a competitive salary of $70,000 - $90,000 per year, depending on experience.



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