Customer Service IT Specialist
3 days ago
We are seeking a skilled Customer Service IT Specialist to join our team at Laminex Inc. This role will involve assisting customers with software and hardware issues, setting up customer equipment, installing and configuring software, and training customers in best practices.
The ideal candidate will have strong technical skills, excellent customer service and communication skills, and a strong understanding of data privacy and security.
- Strong troubleshooting and analytical skills
- Ability to work well as part of a team
- Strong written and verbal communication skills
- Understanding of data privacy and security
As a Customer Service IT Specialist, you can expect a competitive salary range of $60,000 - $80,000 per year, depending on experience and qualifications. In addition to a salary, you will also be eligible for benefits such as group healthcare and 401(k) matching.
Job ResponsibilitiesYour primary responsibilities will include:
- Assist customers with software and hardware issues
- Set up customer equipment for new installations
- Install and configure software
- Train customers in best practices
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