Customer Experience Technician

6 days ago


Greenwood, South Carolina, United States Laminex Inc Full time

Job Description

Laminex Inc. is looking for an experienced Customer Experience Technician to provide exceptional support to our customers. The successful candidate will have a strong understanding of IT systems and be able to effectively communicate technical information to non-technical individuals.

Key Responsibilities

  • Respond to customer inquiries via phone, email, or chat.
  • Provide technical assistance and troubleshooting for software and hardware issues.
  • Collaborate with internal teams to resolve complex customer issues.
  • Develop and maintain technical documentation to ensure consistency and accuracy.

Estimated Salary

$65,000 - $85,000 per year, based on location and experience.

About the Role

This is a fantastic opportunity to join a dynamic team and contribute to the success of Laminex Inc. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply.



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