ZKTeco Support Specialist
1 week ago
ZK Technology LLC is seeking an experienced ZKTeco Support Specialist to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and ensuring seamless processes.
Job Description:
- Manage customer transactions and gather necessary information
- Provide timely support to internal teams and customers
Responsibilities:
- Conduct follow-ups with customers to ensure timely completion of transactions
- Work closely with customers and internal teams to gather required information and documentation
Skills and Qualifications:
- Minimum 2 years of experience in a customer service role, preferably in a SaaS or tech-focused environment
- Strong communication and organizational skills
- Proficient in Microsoft Word, Excel, CRM systems, and other business tools
- Exceptional problem-solving skills and attention to detail
- Ability to manage multiple tasks and prioritize effectively
The salary range for this position is $40,000-$50,000 annually, based on experience. The compensation package also includes paid time off (PTO), health and disability insurance, profit sharing, performance-based bonuses, and other company benefits.
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