Guest Services Coordinator

2 weeks ago


Tampa, Florida, United States Discovery Village at Tampa Palms Full time

About Discovery Village at Tampa Palms

At Discovery Village at Tampa Palms, part of the esteemed Discovery Senior Living network, we are dedicated to enriching the lives of our residents through meaningful employment opportunities.

As one of the top five senior housing providers in the United States, Discovery Senior Living is celebrated for its luxurious senior living environments.

With a portfolio of over 250 communities across nearly 40 states and a workforce of 15,000 committed individuals, we are among the largest and fastest-growing senior living organizations in the country.

Position Overview

We are currently seeking a Guest Services Coordinator to enhance our community atmosphere.

The Guest Services Coordinator plays a vital role in welcoming guests, residents, and staff, managing both incoming and outgoing communications, relaying messages, and providing general information.

Key Responsibilities:

  • Perform telephone answering and reception duties as necessary.
  • Welcome residents and visitors with a friendly demeanor.
  • Prepare meal tickets for staff and family members, and maintain meal count records for the dining team.
  • Regularly update the Resident Phone List and Roster, as well as the Move-In and Move-Out Register.
  • Coordinate appointments for residents and their families, including services such as hairdressing and transportation.
  • Organize and distribute mail to residents, the Executive Director, and Department Coordinators.
  • Maintain resident documentation for various credits.
  • Ensure compliance with all company personnel policies and established operational procedures.

Qualifications:

1 to 3 years of experience in customer service or relevant training is preferred.



  • Tampa, Florida, United States Evolution Parking & Guest Services Full time

    Job SummaryThe Assistant Guest Services Manager will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to the Valet operations. The Assistant Guest Services Manager will proactively approach, greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive...


  • Tampa, Florida, United States J. Joseph Salon Full time

    Job OverviewSeeking a Professional Guest Services Coordinator for an Upscale SalonAre you an articulate individual with a vibrant personality and a knack for sales? Our upscale salon is in search of a committed Guest Services Coordinator to enhance our client experience. We provide both part-time and full-time roles for those who thrive in delivering...


  • Tampa, Florida, United States ClubCorp Full time

    Position Overview:The Guest Services Coordinator plays a vital role in shaping the initial and final impressions of our club experience for Members. This position is dedicated to delivering exceptional service through Warm Welcomes, Magic Moments, and Fond Farewells.Key Responsibilities:Ensure all Members and Guests check in upon arrival at the...


  • Tampa, Florida, United States Sulphur Springs YMCA Full time

    In a dynamic, team-focused, and high-energy environment, the Guest Services Coordinator plays a pivotal role in creating a remarkable experience for both members and visitors. Reporting to the Membership Director or designated supervisor, this position is essential in making a positive first impression. The Coordinator will warmly welcome all individuals,...


  • Tampa, Florida, United States Php Management Full time

    As a Guest Services Coordinator, you are essential in crafting memorable experiences for our residents and visitors at Php Management. Your role transcends traditional concierge duties, as you are the designer of effortless interactions, skillfully merging the joy of welcoming guests with the expertise of adhering to operational standards. Your mission is to...


  • Tampa, Florida, United States Php Management Full time

    As a Guest Services Coordinator, you are essential in crafting memorable experiences for our residents and visitors at Php Management. Your role transcends traditional concierge duties; you are the designer of effortless interactions, harmonizing the thrill of welcoming residents with the expertise of adhering to established protocols. Your mission is to...


  • Tampa, Florida, United States Guest Services Full time

    Job Summary: We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Guest Services. As a key member of our hospitality management company, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Front Desk Operations:...


  • Tampa, Florida, United States Guest Services Full time

    Job Summary: We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Guest Services. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Services: Provide administrative support to...


  • Tampa, Florida, United States Guest Services Full time

    Job Summary: We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Guest Services. As a key member of our hospitality management company, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Front Desk Operations:...


  • Tampa, Florida, United States Bern's Steakhouse Full time

    Position OverviewBern's Steak House is on the lookout for committed, detail-oriented, and professional individuals to fill an entry-level role in a bustling dining environment. We are dedicated to equipping you with the necessary tools to learn, develop, and become a valuable asset in any professional atmosphere.Key ResponsibilitiesManage a high volume of...


  • Tampa, Florida, United States Bern's Steak House Full time

    Position OverviewJob SummaryBern's Steak House is in search of committed, detail-oriented, and professional individuals for an entry-level role within a bustling dining establishment. We offer the necessary resources to help you learn, develop, and become a confident and knowledgeable contributor in any professional environment.Key ResponsibilitiesManage a...


  • Tampa, Florida, United States Bern's Steakhouse Full time

    Position OverviewBern's Steak House is in search of motivated, detail-oriented, and professional individuals for an entry-level role within a bustling dining establishment. We are dedicated to equipping you with the necessary skills to thrive, advance, and become a knowledgeable contributor in any professional environment.Key ResponsibilitiesManage a high...


  • Tampa, Florida, United States Bern's Steakhouse Full time

    Job Overview Bern's Steak House is in search of motivated, detail-oriented, and professional individuals for an entry-level role within a bustling dining establishment. We are dedicated to equipping you with the necessary tools to learn, develop, and become a valuable asset in any professional environment.Key ResponsibilitiesManage a high volume of guest...


  • Tampa, Florida, United States Bern's Steak House Full time

    Position OverviewJob SummaryBern's Steak House is on the lookout for enthusiastic, detail-oriented individuals to fill an entry-level role in a bustling dining environment. We are dedicated to equipping you with the necessary skills to thrive, develop, and become a valuable contributor in any professional atmosphere.Key ResponsibilitiesManage a high volume...


  • Tampa, Florida, United States Ships & Trips Full time

    Job OverviewAre you enthusiastic about the travel industry and dedicated to customer satisfaction? We are seeking a proactive and service-oriented Hotel Reservationist to become a vital part of our organization, Ships & Trips. This adaptable position is ideal for those who excel in a lively setting and are committed to crafting unforgettable experiences for...


  • Tampa, Florida, United States Kōsen Full time

    Exciting Opportunity at Kosen for a Host or HostessAre you dedicated to providing outstanding guest service? Do you excel in a sophisticated and energetic atmosphere? Kosen, a renowned Michelin-starred restaurant in Tampa Heights, is on the lookout for a friendly and engaging Hostess to serve as the first point of contact for our patrons.Why Choose...


  • Tampa, Florida, United States Westin Tampa Bay Full time

    About Us:At Westin Tampa Bay, we prioritize our people. Our organization is committed to fostering a supportive and inclusive workplace that champions diversity, personal growth, and overall wellbeing. Our dedication to a People First culture is evident in our employee development initiatives, comprehensive benefits, and our focus on building meaningful...


  • Tampa, Florida, United States Kōsen Full time

    Exciting Opportunity for a Host or Hostess at KosenAre you dedicated to providing outstanding guest service? Do you excel in a sophisticated dining atmosphere? Kosen, a distinguished Michelin-starred restaurant in Tampa Heights, is on the lookout for a friendly and engaging Hostess to represent our establishment.Why Choose Kosen?Michelin-Star Quality: Be...


  • Tampa, Florida, United States J. Joseph Salon Full time

    Job OverviewSeeking a Guest Services Specialist for an Upscale Hair SalonAre you an articulate individual with a vibrant personality and a knack for sales? Our upscale hair salon is in search of a committed Guest Services Specialist to enhance our customer experience. We offer both part-time and full-time roles for those who excel in delivering outstanding...


  • Tampa, Florida, United States Hotel Flor Tampa Full time

    About Us:At Pyramid Global Hospitality, we prioritize our people. Our organization is committed to fostering a supportive and inclusive work environment that champions diversity, growth, and employee wellbeing. Our dedication to a People First culture is evident in our approach to employee development, benefits, and the cultivation of meaningful...